Experience

Optimus Health Analytics

• IT Services and IT Consulting
• 1 - 100 Employee

• Data Analyst

  • Sep 2022 - Present

  New York, New York, United States



NYC Health + Hospitals

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Public Health Advisor

  • May 2020 - May 2022

  • Connected with 1000+ diverse COVID-19 patients, with a 96% call completion rate, to communicate quarantine protocol and work collaboratively to identify exposed contacts, reaching an average of 85% of contacts reported. • Provided valuable feedback necessary to a program built from scratch to improve efficiency of 600 public health advisors • Analyzed best practices to develop trust and build better communication with patients • Applied expertise to train new advisors and served as… Show more • Connected with 1000+ diverse COVID-19 patients, with a 96% call completion rate, to communicate quarantine protocol and work collaboratively to identify exposed contacts, reaching an average of 85% of contacts reported. • Provided valuable feedback necessary to a program built from scratch to improve efficiency of 600 public health advisors • Analyzed best practices to develop trust and build better communication with patients • Applied expertise to train new advisors and served as team’s point of contact for all concerns • Facilitated daily meetings to ensure team members were informed on changing guidelines from the Centers for Disease Control and Prevention and the NYC Health Department Show less



Rabin Martin

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Junior Associate

  • Jun 2018 - May 2019

  New York, New York, United States • Led the Request for Proposal and completion of high-profile client projects focusing primarily on customer strategy of products and services within company • Served as liaison between developers and clients to communicate client goals and ensure client satisfaction • Finalized requirements with all stakeholders, which included client interviews and collaborative brainstorming sessions • Developed evidence-based reports, technical SOPs, presentations, and issue briefs for clients and… Show more • Led the Request for Proposal and completion of high-profile client projects focusing primarily on customer strategy of products and services within company • Served as liaison between developers and clients to communicate client goals and ensure client satisfaction • Finalized requirements with all stakeholders, which included client interviews and collaborative brainstorming sessions • Developed evidence-based reports, technical SOPs, presentations, and issue briefs for clients and executive leadership • Collaborated with multi-functional team members to create workflows, draft meeting agendas, and develop project timelines Show less



Friends of the Global Fight Against AIDS, Tuberculosis and Malaria

• Policy Intern

  • Jan 2018 - May 2018

  Washington D.C. Metro Area • Drafted issue briefs and fact sheets highlighting progress and existing challenges in the battle against HIV/AIDS, malaria and tuberculosis in developing regions • Designed infographics demonstrating the impact of the Global Fund on the HIV epidemic in Africa



Public Health Without Borders

• Project Lead

  • Sep 2017 - May 2018

  University of Maryland, College Park • Conducted stakeholder interviews in Varanasi, India to identify health needs and barriers of the local community • Transcribed these interviews and extracted qualitative data, which was analyzed to generate potential areas of intervention



University of Maryland

• United States
• Higher Education
• 700 & Above Employee

• Resident Assistant

  • Aug 2016 - May 2018

  • Mentored and supervised 85 students from diverse backgrounds on academic excellence, community building and conflict resolution • Collaborated with a team of 13 resident assistants to explore creative methods for community engagement and policy adherence • Documented and reported breach of dormitory policies in to aid resident directors in appropriate decision-making



Citizens' Committee for Children of New York

• United States
• Public Policy Offices
• 1 - 100 Employee

• Social Media Manager

  • Jun 2014 - Aug 2014

  Greater New York City Area • Conducted research through interviews, databases, surveys and site visits to develop social media content that pertain to New York City youth • Raised awareness about New York City's Summer Meals Program through person-to-person outreach in the South Bronx.