Manager, Business Development

• Aug 2023 - Present

- Ownership of BDR Hiring and Team Development - KPI Planning - Target Forecasting

Business Development Lead

• Jun 2022 - Aug 2023

- Assisted and trained all BDRs - Conducted regular check-ins with BDRs to manage and strengthen teams performance - Recruited and grew the team from 1 BDR to 4 BDRs Q1 2023 - 106% of Team Quota Q4 2022 - 101% of Team Quota Q3 2022 - 105% of Team Quota

Sr Business Development Representative

• Jul 2021 - Jun 2022

- Support, trains and mentors other BDRs - Work cross functionally with Client Success and Marketing to develop our biggest clients. - Create content, email templates, and talk tracks to educate and help BDRs in day-to-day activities. - Coorinate with Director of Sales to explore new markets & use cases for product offerings. Q4 2021 - 210% of Quota Q3 2021 - 220% of Quota

Business Development Representative

• Aug 2020 - Jun 2021

As a part of a major company expansion, WatrHub Inc became Citylitics on January 7th 2021. Q3 2020 215% of Quota Q4 2020 250% of Quota Q1 2021 240% of Quota Q2 2021 250% of Quota

Operations and Business Development Manager

• Mar 2019 - Apr 2020

- Developed relationships and managed the complete sales cycle (i.e Identifying client value proposition, Running Demos, Preparing Quotes, Applying for grants, Securing Reservation) for clients in the eastern and southern United States which helped in generating business worth $1.2M USD. - Handled all incoming inquiries through the Xos website and industry events and built a new pipeline of prospective clients - Worked with accounts like UPS, Loomis & Amazon to pilot 6 electric vehicles… Show more - Developed relationships and managed the complete sales cycle (i.e Identifying client value proposition, Running Demos, Preparing Quotes, Applying for grants, Securing Reservation) for clients in the eastern and southern United States which helped in generating business worth $1.2M USD. - Handled all incoming inquiries through the Xos website and industry events and built a new pipeline of prospective clients - Worked with accounts like UPS, Loomis & Amazon to pilot 6 electric vehicles in California and provided valuable feedback to mechanical, electrical, and systems engineering on necessary product improvements. A portfolio worth $20M - Used Zendesk CRM to keep track of all customer interactions and development and optimized the sales process - Dealt with multiple cross-functional teams: mechanical, electrical & systems engineering, government relations, public policy & marketing to launch Class-6 last-mile delivery electric truck. - Constructed government grant packages worth $12M USD for clients like Anheuser Busch, Loomis & Next Trucking to procure electric vehicles.

Operations Intern

• Aug 2018 - Feb 2019

City Manager

• Jul 2016 - Mar 2017

- Grew the city from 300 daily Autorickshaw trips to 1200 trips in a span of 6 months by analysing driver key pickup points and improving driver supply which led to optimal utilization of our resources. - Launched new products such as Jugnoo Delivery and Jugnoo Meals undertaking end-to-end ownership of setting up a team, conducting market surveys, building the pricing strategy, planning promotions etc and achieved a target of 1000+ orders day-on-day in the first quarter post launch. -… Show more - Grew the city from 300 daily Autorickshaw trips to 1200 trips in a span of 6 months by analysing driver key pickup points and improving driver supply which led to optimal utilization of our resources. - Launched new products such as Jugnoo Delivery and Jugnoo Meals undertaking end-to-end ownership of setting up a team, conducting market surveys, building the pricing strategy, planning promotions etc and achieved a target of 1000+ orders day-on-day in the first quarter post launch. - Launched Bike Taxi in Pune and achieved 100+ trips in the first month of launch. Worked with & guided city managers of Visakhapatnam, Ahmedabad and Coimbatore with launching bike taxi. - Lead and managed a 15 member team in Pune - Set and evaluated their performance targets on a quarterly basis. - Drove process automation and efficiency: Launched a Driver Training App to replace the manual time spent on training. It turned out to be a huge success and was implemented across all cities in India. Show less - Grew the city from 300 daily Autorickshaw trips to 1200 trips in a span of 6 months by analysing driver key pickup points and improving driver supply which led to optimal utilization of our resources. - Launched new products such as Jugnoo Delivery and Jugnoo Meals undertaking end-to-end ownership of setting up a team, conducting market surveys, building the pricing strategy, planning promotions etc and achieved a target of 1000+ orders day-on-day in the first quarter post launch. -… Show more - Grew the city from 300 daily Autorickshaw trips to 1200 trips in a span of 6 months by analysing driver key pickup points and improving driver supply which led to optimal utilization of our resources. - Launched new products such as Jugnoo Delivery and Jugnoo Meals undertaking end-to-end ownership of setting up a team, conducting market surveys, building the pricing strategy, planning promotions etc and achieved a target of 1000+ orders day-on-day in the first quarter post launch. - Launched Bike Taxi in Pune and achieved 100+ trips in the first month of launch. Worked with & guided city managers of Visakhapatnam, Ahmedabad and Coimbatore with launching bike taxi. - Lead and managed a 15 member team in Pune - Set and evaluated their performance targets on a quarterly basis. - Drove process automation and efficiency: Launched a Driver Training App to replace the manual time spent on training. It turned out to be a huge success and was implemented across all cities in India. Show less

Operations Coordinator

• May 2015 - May 2016

- Lead a 5 member street team to go on-road and covert local drivers to Uber driver. Onboarded 150+ drivers M-O-M through this channel - Automated the onboarding process to gain maximum output with least human intervention. Brought down the driver onboarding TAT down to 80 mins from an average of 180 mins/driver. - Ran a Drip Messaging Campaign to ensure every partner onboarded takes a trip on Uber. Increased the First Trip conversion from 45% to 92% in 4 months - Reduced major… Show more - Lead a 5 member street team to go on-road and covert local drivers to Uber driver. Onboarded 150+ drivers M-O-M through this channel - Automated the onboarding process to gain maximum output with least human intervention. Brought down the driver onboarding TAT down to 80 mins from an average of 180 mins/driver. - Ran a Drip Messaging Campaign to ensure every partner onboarded takes a trip on Uber. Increased the First Trip conversion from 45% to 92% in 4 months - Reduced major carrier cost for Pune by finalizing a deal with Idea for offering a low-cost data plan among all carriers offering 35% reduction in cost per month. Also worked on reducing costs on lines which saved 10 lakhs for Uber M-O-M - Organized a cost sharing Auto Expo and Multi OEM event with all the car dealers and financers. Generated 200-300 leads per event and 25 spot bookings on an average.

Operations Consultant

• Dec 2014 - May 2015

One of the first 4 members of the Uber Pune team I contributed in setting the operations process from scratch. The tasks included. - Onboarding - Getting drivers to join the Uber System. - Designed new onboarding process for better and efficient process. - Independently launched and managed driver support which includes resolving phone issues, payment problems etc. - Re - Engagement - Re-engaged inactive drivers and provided them support to convert them into active… Show more One of the first 4 members of the Uber Pune team I contributed in setting the operations process from scratch. The tasks included. - Onboarding - Getting drivers to join the Uber System. - Designed new onboarding process for better and efficient process. - Independently launched and managed driver support which includes resolving phone issues, payment problems etc. - Re - Engagement - Re-engaged inactive drivers and provided them support to convert them into active partners. Phone Recovery - Created to process for recovery of devices from inactive drivers.