Tanpreet Chadha
Associate Director Of Sales & City Head Mumbai at EazyDiner- Claim this Profile
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Topline Score
Bio
Credentials
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Business Development Foundations
LinkedInSep, 2023- Nov, 2024 -
FOOD SAFETY
The CPD Certification ServiceOct, 2010- Nov, 2024 -
Fundamental of Digital Marketing
Google
Experience
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EazyDiner
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India
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Consumer Services
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100 - 200 Employee
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Associate Director Of Sales & City Head Mumbai
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Feb 2016 - Present
➤Led a high-performing sales team, providing strategic direction, mentorship, and performance management to achieve and exceed sales targets consistently. ➤Achieved 10 M in sales within 325 days by negotiating and securing sales through our registered partners. ➤ Generated half a million in revenue after orchestrating a private label software to 500 outlets in India within 15 months. ➤Propelled YOY revenue by 17-23% by implementing Integrated Sales Teams, rolling out Salesfoce.com and enabling field sales to focus higher ticket size accounts. ➤Built and managed a top-performing sales team of 20-25 members, recruiting and retaining top talent, and fostering a collaborative and results-oriented culture. ➤Developed and maintained strong relationships with key clients, ensuring customer satisfaction, securing renewals, and identifying upsell and cross-sell opportunities. ➤Led the development and implementation of sales forecasts, budgets, and sales plans, aligning with company objectives and market trends to maximize sales opportunities. ➤Successfully expanded into new territories, identifying target segments, developing market entry strategies, and establishing partnerships to drive business growth. ➤Utilized data-driven insights and sales analytics to monitor sales performance, identify trends, and make informed strategic decisions to optimize sales effectiveness and efficiency. ➤Developed and delivered sales training programs, equipping the sales team with product knowledge, sales techniques, and negotiation skills to enhance their performance and drive results. ➤Collaborated with marketing, product development, and other departments to align sales strategies with overall business objectives, ensuring a cohesive approach to customer acquisition and retention. ➤Implemented and managed sales technology platforms, such as CRM systems, to streamline sales processes, track customer interactions, and enhance sales team productivity. Show less
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THIS & THAT KITCHEN
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India
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Proprietor
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Jan 2014 - Feb 2016
➤Building the brand in the territory along with the team. ➤Successfully launched and operated a sales business, achieving consistent revenue growth year over year. ➤Exceeded sales targets by an average of 20% annually, resulting in increased profitability and business expansion. ➤Built and maintained a loyal customer base through exceptional customer service, leading to a high rate of repeat business and positive customer referrals. ➤Developed and implemented effective sales strategies, resulting in a 30% increase in new client acquisitions within the first year of operation. ➤Demonstrated expertise in product knowledge, effectively educating customers on features, benefits, and customization options to drive sales. ➤Utilized effective negotiation skills to secure favorable contracts and pricing agreements with clients, contributing to increased profit margins. Show less
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Institute of Directors (IoD)
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United Kingdom
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Non-profit Organizations
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200 - 300 Employee
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Food & Beverage Event Supervisor
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Mar 2011 - Feb 2012
➤Create and design food & beverage menus ➤Manage kitchen staff and oversee food preparation ➤Ensure adherence to food sanitation and safety guidelines ➤Maintain food and drink inventory ➤Resolve customer complaints or concerns ➤Create and design food & beverage menus ➤Manage kitchen staff and oversee food preparation ➤Ensure adherence to food sanitation and safety guidelines ➤Maintain food and drink inventory ➤Resolve customer complaints or concerns
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Hand Picked Hotels
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United Kingdom
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Hospitality
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300 - 400 Employee
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Food And Beverage Supervisor
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Apr 2010 - Mar 2011
➤Participate in the recruitment, selection, and training of staff. ➤Supervise and schedule food and beverage staff. ➤Ensure customer satisfaction. ➤Resolve customer complaints, as well as internal conflict amongst staff. ➤Order and maintain inventory control costs. ➤Oversee food service, and act as an expeditor, when necessary, to ensure the timely movement of completed food orders from kitchen to customer table. ➤Participate in the recruitment, selection, and training of staff. ➤Supervise and schedule food and beverage staff. ➤Ensure customer satisfaction. ➤Resolve customer complaints, as well as internal conflict amongst staff. ➤Order and maintain inventory control costs. ➤Oversee food service, and act as an expeditor, when necessary, to ensure the timely movement of completed food orders from kitchen to customer table.
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Vama –The Indian Room-Chelsea
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London, England, United Kingdom
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Asst Food & Beverage Manager
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Sep 2009 - Apr 2010
➤Open & close registers for staff members, count register drawers, and resolve cash overages and shortages ➤Ensure the shift is adequately staffed ➤Develop and assign tasks to staff members, oversee completion of tasks ➤Resolve customer issues and approve exceptions to policy for coupons, returns, etc. ➤Train new hires and create development opportunities for experienced staff members ➤Provide recognition and constructive feedback throughout the shift as appropriate ➤Open & close registers for staff members, count register drawers, and resolve cash overages and shortages ➤Ensure the shift is adequately staffed ➤Develop and assign tasks to staff members, oversee completion of tasks ➤Resolve customer issues and approve exceptions to policy for coupons, returns, etc. ➤Train new hires and create development opportunities for experienced staff members ➤Provide recognition and constructive feedback throughout the shift as appropriate
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The Orchid,Mumbai
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Hospitality
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1 - 100 Employee
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Chef
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Jan 2009 - Aug 2009
➤Ensured efficient operation of restaurant. ➤Responsible for all the foodstuffs which were dealt in the section especially all the cold food and their proper storage. ➤Keeping ensured that all foodstuffs were stored at the right temperatures and that they can be easily checked. ➤Ensured efficient operation of restaurant. ➤Responsible for all the foodstuffs which were dealt in the section especially all the cold food and their proper storage. ➤Keeping ensured that all foodstuffs were stored at the right temperatures and that they can be easily checked.
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Taj Hotels
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India
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Hospitality
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700 & Above Employee
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Food And Beverage Assistant
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Jan 2008 - Dec 2008
➤Responsible for banquet events. ➤Making sure the entire inventory was stocked. • ➤Helping out with the entire tables layout were done according to customer event planned. Closing and making sure the set up was removed and ready for the next day. ➤Responsible for banquet events. ➤Making sure the entire inventory was stocked. • ➤Helping out with the entire tables layout were done according to customer event planned. Closing and making sure the set up was removed and ready for the next day.
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Education
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2010 - 2012
University of West London
Bachelor's degree, Hospitality Administration/Management
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