Experience

Global Repair Group

• United States
• Airlines and Aviation
• 1 - 100 Employee

• Claim Specialist

  • Jan 2022 - Present



Officeteam

• United States

• Customer Service Representative

  • Apr 2021 - Jan 2022

  • Averaged 40-50 inbound phone calls per day• Managed inbound chat support• Worked in Government Software and Databases to perform daily tasks • De-escalated irate callers• Worked with a multi-line phone system • Attended re-occurring training and development courses • Averaged 40-50 inbound phone calls per day• Managed inbound chat support• Worked in Government Software and Databases to perform daily tasks • De-escalated irate callers• Worked with a multi-line phone system • Attended re-occurring training and development courses



Sports Info Solutions

• United States
• Spectator Sports
• 200 - 300 Employee

• Video Scout Intern

  • Mar 2020 - Jun 2020

  • Analyzed Korean Baseball games using the company’s specialized software • Data collection entry for the company’s internal database • Interpreted every single event that happened during an MLB, MiLB, or college baseball game using the company’s software • Analyzed Korean Baseball games using the company’s specialized software • Data collection entry for the company’s internal database • Interpreted every single event that happened during an MLB, MiLB, or college baseball game using the company’s software



Home of the Sparrow, Inc.

• Non-profit Organizations
• 1 - 100 Employee

• Mover

  • Jun 2016 - Feb 2020

  • Moved furniture in and out of people’s homes because they were donated to the company • Rearranged all of the thrift shop floors by moving furniture around for display and bringing out new furniture • Had to focus on what each store needs in inventory and decide what store needs the furniture on our truck • Moved furniture in and out of people’s homes because they were donated to the company • Rearranged all of the thrift shop floors by moving furniture around for display and bringing out new furniture • Had to focus on what each store needs in inventory and decide what store needs the furniture on our truck



City of Alliance- Parks and Recreation

• Volunteer

  • Mar 2019 - May 2019

  • Helped fill Easter Eggs with candy for the annual Easter Egg hunt • Edited their rules and procedures format for the park district • Any small errand they needed help with I would assist them • Helped fill Easter Eggs with candy for the annual Easter Egg hunt • Edited their rules and procedures format for the park district • Any small errand they needed help with I would assist them



University of Mount Union

• United States
• Higher Education
• 300 - 400 Employee

• Sports Information Intern

  • Feb 2019 - May 2019

  • Helped Men’s and Women’s Lacrosse games on the field by communicating with the officiating to manage clock stops and telling the other team when their players are out of the penalty box • Worked as a camera man during the lacrosse games which was used to broadcast the University’s stream • Helped Track and Field during the Hammer Throw event where I had to help measure the throwing distance • Ran the social media account a couple of times for multiple sports

• Information desk

  • Oct 2016 - May 2019

  • Answered the phone for people that had questions and transferred calls to any staff member on campus • Helped people who had questions at the desk and directed them to where they needed to go • Any staff member in student affairs that needed a hand I would assist them