Tanner Schenck
Full-Stack Web Development Bootcamp at UCF Continuing Education- Claim this Profile
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English Native or bilingual proficiency
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Bio
Credentials
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Full Stack Web Development Program
University of Central FloridaDec, 2020- Nov, 2024
Experience
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UCF Continuing Education
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United States
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Professional Training and Coaching
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1 - 100 Employee
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Full-Stack Web Development Bootcamp
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Aug 2020 - Present
Learning how to program efficient and dynamic applications from start to finish. Learning how to program efficient and dynamic applications from start to finish.
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Emoji Empires
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United States
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Advertising Services
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Co-Founder
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Jan 2017 - Present
Emoji domain brokerage service. Emoji domain brokerage service.
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JPMorgan Chase & Co.
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United States
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Financial Services
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700 & Above Employee
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Customer Service Specialist II
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Jan 2017 - Sep 2017
- Attended and participated in weekly call listening sessions to role-play scenarios with co-workers to improve communication skills and improve call quality. - Managed weekly team meetings, informing peers of important updates regarding policy and procedure affecting customers. Achievements and Awards: Highest Retention Rate for the First Three Quarters of 2017
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Customer Service Specialist I
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Jul 2016 - Jan 2017
Cards Serviced: Disney, Intercontinental Hotel Group, AARP- Assisted 100+ customers per day with account inquiries providing exceptional customer service in compliance with policies, procedures and regulatory compliance.- Engaged in interactive dialogue with customers through acknowledgment and active listening. - Owned customer needs start to finish, when necessary, escalate issues to a satisfactory resolution, providing end to end customer experienceAwards and Achievements: 5 Key Award: Owning Customer's Issues from Start to Finish
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Education
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University of Colorado Boulder
Bachelor of Arts (B.A.), Economics -
Lake Highland Preparatory School