Experience

Evans Transportation Services

• United States
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Account Manager

  • Oct 2022 - Present



Cemstone

• United States
• Wholesale Building Materials
• 100 - 200 Employee

• Customer Service Specialist

  • Sep 2020 - Nov 2022

  - Grow customer relationships through excellent customer service - Resolve customer complaints in a timely manner and follow up on their job results - Communicate effectively through phone, email, and in person interactions -Creatively coordinate deliveries to get products to customers on time - Process customer orders, renewals, contact information, and quotes -Manage the building operations and customer transactions open to close -Analyze store inventory and adjust based on noted trends -Attend trainings for up-to-date industry developments -Operate company computer systems and utilize Microsoft tools -Team player with both customer facing staff and warehouse staff to achieve order fulfillment -Handle special projects passed down from management -Pursue and convert leads through relationship building and product knowledge -Promote Cemstone’s complete product line and services -Connect with suppliers on product information and current promotions Show less



UNFI

• United States
• Food and Beverage Services
• 700 & Above Employee

• Order Selector

  • Nov 2019 - Sep 2020

  - Promoted good working relationships by maintaining a courteous and friendly manner - Worked in a fast-paced environment and adapted to customer needs - Executed excellent performance standards and maintained strict safety standards - Skilled in operating company warehouse equipment - Promoted good working relationships by maintaining a courteous and friendly manner - Worked in a fast-paced environment and adapted to customer needs - Executed excellent performance standards and maintained strict safety standards - Skilled in operating company warehouse equipment



Andersen Corporation

• United States
• Building Materials
• 700 & Above Employee

• Certified Equipment Trainer/Machine Operator

  • May 2018 - Aug 2019

  - Proficient in heavy equipment use - Responsible for meeting daily, weekly and monthly efficiency standards - Company certified as a trainer for new employees - Assisted with out of state training, implementing new systems for sister companies - Delegated team responsibilities to achieve company goals - Proficient in heavy equipment use - Responsible for meeting daily, weekly and monthly efficiency standards - Company certified as a trainer for new employees - Assisted with out of state training, implementing new systems for sister companies - Delegated team responsibilities to achieve company goals



MK Cellular, UScellular Authorized Agent

• United States
• Wireless Services
• 1 - 100 Employee

• Retail Wireless Consultant

  • May 2016 - Sep 2017

  - Advertised current marketing campaigns and promotions while quoting monthly plan pricing - Processed cash and credit card payments - Created, maintained, and grew sales leads - Achieved positive relationships with new and existing customers - Responded to customer inquiries by suggesting products and services - Accomplished monthly commission standards - Advertised current marketing campaigns and promotions while quoting monthly plan pricing - Processed cash and credit card payments - Created, maintained, and grew sales leads - Achieved positive relationships with new and existing customers - Responded to customer inquiries by suggesting products and services - Accomplished monthly commission standards



County Materials Corporation

• United States
• Wholesale Building Materials
• 300 - 400 Employee

• Inside Sales Representative

  • Jun 2013 - Aug 2014

  - Coordinated product deliveries according to dispatch schedules - Responsible for customer and contractor orders and inquiries - Organized plant workers to effectively arrange truck loading - Replied to incoming calls and directed to appropriate department - Input data into the company computer system - Coordinated product deliveries according to dispatch schedules - Responsible for customer and contractor orders and inquiries - Organized plant workers to effectively arrange truck loading - Replied to incoming calls and directed to appropriate department - Input data into the company computer system