Tanner Glaser
Service Desk Administrator at Enova Group- Claim this Profile
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Topline Score
Bio
Experience
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Enova Group
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Romania
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Service Desk Administrator
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Mar 2022 - Present
- Responded to user operational issues with desktop computers, laptops and mobile electronic devices to enable problem resolution. -Engaged in user support interactions via telephone, chat and email platforms. -Identified system hardware, network infrastructure and connectivity issues that prevented execution of user-initiated tasks. -Diagnosed and resolved user system functionality issues to enable completion of desired operations. -Maintained servers and systems to keep networks fully operational during peak periods. -Entered service tickets into incident tracking system to facilitate faster problem identification and resolution. Show less
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Jimmy John's
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United States
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Restaurants
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1 - 100 Employee
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Delivery Driver
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Feb 2020 - Mar 2022
- Completed on-time deliveries by choosing best and most efficient routes. - Contacted customers prior to delivery to confirm and coordinate delivery times. - Communicated customer complaints, requests and feedback to company management for swift resolution. - Operated vehicle safely in highly congested areas with no traffic violations. - Successfully complete over 20 deliveries per day. - Completed on-time deliveries by choosing best and most efficient routes. - Contacted customers prior to delivery to confirm and coordinate delivery times. - Communicated customer complaints, requests and feedback to company management for swift resolution. - Operated vehicle safely in highly congested areas with no traffic violations. - Successfully complete over 20 deliveries per day.
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SEASIDE CANDYMAN INC
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United States
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Food and Beverage Services
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General Employee
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Jul 2019 - Dec 2019
- Helped customers complete purchases, locate items and join reward programs. - Restocked and organized merchandise in displays. - Answered questions about store policies and addressed customer concerns. - Operated cash register for cash, check and credit card transactions with excellent accuracy levels. - Worked flexible schedule and extra shifts to meet business needs. - Checked-out over 400 customers per day during peak season - Helped customers complete purchases, locate items and join reward programs. - Restocked and organized merchandise in displays. - Answered questions about store policies and addressed customer concerns. - Operated cash register for cash, check and credit card transactions with excellent accuracy levels. - Worked flexible schedule and extra shifts to meet business needs. - Checked-out over 400 customers per day during peak season
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Target
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Mexico
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Inbound Warehouse Receiver
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Mar 2019 - Jul 2019
- Unloaded pallets and deliveries and organized products in warehouse. - Double-checked cargo inventories and documentation for accuracy. - Operated RC Forklift equipment to manage incoming orders, organize deliveries and transfer packages to other departments. - Handled day-to-day shipping and receiving overseeing more than 18,000 packages per day. - Unloaded pallets and deliveries and organized products in warehouse. - Double-checked cargo inventories and documentation for accuracy. - Operated RC Forklift equipment to manage incoming orders, organize deliveries and transfer packages to other departments. - Handled day-to-day shipping and receiving overseeing more than 18,000 packages per day.
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Education
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Bellevue University
Software Devlopment, Information Technology -
Metro Community College
Information Technology, Server Administration