Experience

Acre Homes

• United States
• Software Development
• 1 - 100 Employee

• Senior Operations Manager

  • May 2022 - Present

  - Founding Operations leader for a seed-stage Proptech startup -Oversaw design and formation of Acre's rehab and operations functions, including the migration to a low-code system dedicated to Property Closing, Resident Experience, Customer Success, and GTM Strategy. - Interfaced with external vendors for the design and launch of Acre's third-party property management with an emphasis on branding, operational capabilities, and cost-benefit analysis - Enhanced Acre's resident experience, overseeing resident communications and work order resolution - Developed rehab model in conjunction with Finance and Product teams to operationalize ongoing maintenance and rehab cost planning in support of broader market expansion and investor return modeling - Built and implemented Acre's property closing process as the primary point of contact as well as leading initiatives on process enhancement and optimization Show less



Divvy Homes

• United States
• Real Estate
• 100 - 200 Employee

• Operations Manager - Repairs, Maintenance, & Renovations

  • Jan 2021 - May 2022

  - Responsible for orchestrating the end-to-end new market launch process across internal stakeholders and external partners. - Developed and implemented an Expansion playbook, continuously updated to reflect ongoing product improvements and company OKRs (8 to 19 Markets) - Accountable for developing market launch KPIs, hiring plan, budget, and additional operational needed - Designed and implemented new Turn’s SOP with an emphasis on consistent quality and brand recognition across all regions - Recruited, developed, and led a team of highly specialized in-market personnel across all metros (3 Direct, 15+ indirect) Show less



Opendoor

• United States
• Real Estate
• 700 & Above Employee

• Homes Project Manager

  • Jul 2018 - Oct 2020

  - Responsible for the overall execution of repairs and renovations across 400+ projects - budgets ranging from $5K - $65K+ in scope - all of which met and exceeded Opendoor standards and resulted in a market-positive P&L - On-boarded and led a team of 3 Associate PMs as they completed various on-site projects and initial assessments - one of 3 pilot cities to introduce such a program - Sourced and managed a variety of local vendors, including general contractors and trades, throughout the entire construction process. This included estimations, RFIs, scheduling, quality control, and final invoicing - Oversaw the execution of buyer-requested repairs at the time of resale. This included scheduling of vendors, home and city inspections, and final closing walk-throughs with buyers and agents Show less



Duetto

• United States
• Hospitality
• 100 - 200 Employee

• Business Development

  • Jan 2018 - Jun 2018

  - Led a team of 3 BDRs that generated over $6M in qualified business leads through a mixture of account-based marketing, B2B and B2C cold calls, and direct inbound leads - Project-managed complex Mid-Market accounts by identifying company needs, sales cycle execution, and product implementation - Assisted in developing a training handbook for incoming BRDs; provided high-level training of products to both internal and external constituents - Led a team of 3 BDRs that generated over $6M in qualified business leads through a mixture of account-based marketing, B2B and B2C cold calls, and direct inbound leads - Project-managed complex Mid-Market accounts by identifying company needs, sales cycle execution, and product implementation - Assisted in developing a training handbook for incoming BRDs; provided high-level training of products to both internal and external constituents



Oregon State University Foundation

• Fundraising
• 100 - 200 Employee

• Assistant Director of Annual Giving - Athletics

  • Nov 2016 - Nov 2017

  - Personally managed a portfolio of 120+ prospects with high-end annual giving potential throughout the state of Oregon and Southern Washington in support of Our Beaver Nation - Contributed to a record-breaking year in annual fund revenue - an increase of 11% in 2016 to $9.4M - Redesigned and implemented a new parking allocation process for football, men’s basketball, and women’s basketball. This new process resulted in $512,000 in additional annual fund revenue - Restructured sport-specific giving to develop identifiable and segmented communication to increase individual sport visibility Show less



University of Nevada-Las Vegas

• United States
• Higher Education
• 700 & Above Employee

• Assistant Director of Development - Annual Giving

  • Nov 2015 - Nov 2016

  - Responsible for the day-to-day operations of the Rebel Athletic Fund (RAF) Annual Fund with an emphasis on cultivation, stewardship, and discovery of giving prospects. - Oversaw the Annual Fund budget of $850,000 which included: philanthropic gifts, annual golf tournament, VIP gameday parking, and new ticket holders. - Solicited annual donations and increased giving to RAF from current donors and prospects, with annual gifts up of $15,000+. - Designed and implemented membership growth initiatives seeking new philanthropic support through gift-in-kind and annual donations. Show less



United States Olympic & Paralympic Committee

• United States
• Spectator Sports
• 500 - 600 Employee

• NGB Business Development Associate

  • Jun 2015 - Nov 2015

  - Assisted the 47 National Governing Bodies in the development and execution of successful business programs and business practices, including marketing activation and digital media agreements. - Provided on-the-ground operational support for SportsLink Symposium and U.S. Olympic and Paralympic Assembly; including registration and volunteer management, accreditation, networking session coordination, inventory management, and VIP logistics. - Created and organized marketing activation plans for the 2015-16 Olympic trials and Road to Rio promotional tour. Show less



Arizona State University

• United States
• Higher Education
• 700 & Above Employee

• Learning Coordinator

  • Aug 2014 - May 2015

  - Assisted with Champ Life Skills and Career Development training for over 500 student-athletes by developing and providing support for various community outreach programs and educational enrichment events such as Scholar Baller, Race for the Cure, Frank Kush Run and Fantasy Flight. - Former Emerging Scholar Program Committee member – Collect and analyze data on at-risk student-athletes and adjust IEPs accordingly. - Work one-on-one with at-risk students by providing organizational tutoring, exam preparation, and in-depth study skills training. - Plan, coordinate, and execute networking events, as well as serve as the direct student-athletes and staff liaison for inter-department activities. Show less



University of Northern Colorado

• United States
• Higher Education
• 700 & Above Employee

• Graduate Learning Coordinator - Student Athlete Academic Success Center

  • May 2013 - May 2014

  - Guided students in accessing the many academic resources available on campus. Prepared and facilitated academic support workshops focusing on time management, public speaking, study skills and exam preparation strategies. - Supported student-athletes with schedule planning and preparation for future semesters. - New student orientation speaker – Spoke to potential walk-on athletes, as well as new varsity athletes, on various topics relating to student-athlete life and the challenges they may face in college. - Gained an understanding of a wide range of NCAA rules and regulations including Academic Progress Rate, Graduation Success Rate, and initial eligibility requirements. Show less