Tanmay Khandelwal

Lead Consultant at NTT DATA DACH
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Contact Information
us****@****om
(386) 825-5501
Location
DE
Languages
  • Hindi Native or bilingual proficiency
  • German Elementary proficiency
  • English Native or bilingual proficiency

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Bio

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5.0

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Wolfgang Balduin

I am working together with Tanmay now for more than a year. He is passioned to drive business and generate results. He is one of the fastest learning individuals I ever worked with. Tanmay responds immediately and efficient to requests, is able to share his extensive knowledge proactively and his work results are of high quality. Tanmay demonstrates an outstanding customer focus by having an holistic view on customer requests. He is an advocate for both, the company and the Customer.

Rahul Sharma

Tanmay completed his internship training at Oxigen and I must say that in my entire professional career I've seen really few interns whose level of skills, entusiasm and delivery is comparable to his. He has exceptional calibre and attitude and can be a great asset to any organization. I wish him great luck in all his professional and personal endeavors.

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Credentials

  • Genesys Cloud Certified Professional
    Genesys
    Dec, 2021
    - Oct, 2024
  • Genesys Cloud Certified Associate
    Genesys
    Aug, 2021
    - Oct, 2024
  • Interaction Dialer Certified Engineer (IDCE)
    Genesys
    Oct, 2018
    - Oct, 2024
  • ICHD - Interaction Center Handler Developer
    Genesys
    Nov, 2017
    - Oct, 2024
  • ICCE - Interaction Center Certified Engineer
    Genesys
    Sep, 2017
    - Oct, 2024
  • PureCloud Core Professional (PCP)
    Genesys | Interactive Intelligence

Experience

    • Germany
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Lead Consultant
      • May 2020 - Present

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Sr. Consultant - CRM
      • Jul 2018 - May 2020

    • Consultant - CRM
      • Oct 2016 - Jul 2018

      Contact Center Consultant for Genesys (Interactive Intelligence) PureConnect (CIC) & PureCloud at Cognizant Technology Solutions GmBH

    • Consultant - CRM
      • Jul 2015 - Oct 2016

      Cognizant is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world’s leading companies build stronger businesses. Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work.

    • Technical Analyst
      • Dec 2012 - Jun 2015

    • Financial Services
    • 300 - 400 Employee
    • Intern - I.T. Deptt.
      • Dec 2011 - May 2012

      Development of CSC India Portal project. http://apna.csc.gov.in - Website Development and Deployment. - Interaction with the CSC India Team. - Actively Involved in Planning and Implementation. Development of CSC India Portal project. http://apna.csc.gov.in - Website Development and Deployment. - Interaction with the CSC India Team. - Actively Involved in Planning and Implementation.

Education

  • Vellore Institute of Technology
    MCA, Computer Science
    2009 - 2012
  • Guru Gobind Singh Indraprastha University
    Bachelor Of Business Administration-CAM, Computer Aided Management
    2006 - 2009

Community

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