Tanja Hoefler
Advisory Board Member at DevNetwork- Claim this Profile
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Experience
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DevNetwork
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Advisory Board Member
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Jun 2022 - Present
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RingCentral
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United States
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IT Services and IT Consulting
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Developer Relations Associate
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Dec 2019 - Jan 2023
Responsible for RingCentral Developers social media, share of voice, content channels (including blogs and webinars), the RingCentral App Gallery, the RingCentral Game Changers (ambassador) program, developer meetups, hackathons, and our Code Together conference.
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Developer Relations
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May 2019 - Nov 2019
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Freelance Marketing and Creative Services
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United Kingdom
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Advertising Services
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1 - 100 Employee
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Freelance Developer Marketing
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May 2018 - May 2019
Freelance Developer Relations and Marketing support for companies/conferences such as RingCentral, Midwest PHP, One for All Events and Nomad PHP with responsibilities including Social Media, Email Content, Engagement and Event Management (meetups, conferences, hackathons).
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Roblox
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United States
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Software Development
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700 & Above Employee
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Junior Program Manager, Games catalog
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Jan 2018 - May 2018
San Mateo, California Responsibilities included featured games program, developer enablement, social media, and developer advocacy programs.
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Stanford University
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United States
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Higher Education
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700 & Above Employee
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Ticket Operations and Data Management Assistant
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Jul 2015 - Jan 2018
* Responsible for the daily management of the Stanford Athletics Ticket Box Office * Answering general sales phone line when required * Focusing on expanding customer service techniques and proficiency. * Assisting with event management as needed * Entering payment on invoices * Assisting any other member of Ticket Operations staff with projects as needed * Assisting the Director of Ticketing Systems with organization projects in Paciolan * Assisting the Director of… Show more * Responsible for the daily management of the Stanford Athletics Ticket Box Office * Answering general sales phone line when required * Focusing on expanding customer service techniques and proficiency. * Assisting with event management as needed * Entering payment on invoices * Assisting any other member of Ticket Operations staff with projects as needed * Assisting the Director of Ticketing Systems with organization projects in Paciolan * Assisting the Director of Digital Marketing with data management projects * Assisting the Business Strategy Manager with organization projects in Salesforce * Assisting with various Salesforce administration duties * With the assistance of reports, responsible for maintenance of data quality within Paciolan by reviewing all newly created accounts *Creating instructional documents *Ticket sales event set up
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Box Office Associate
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Jan 2014 - Jul 2015
As a box office associate at the Stanford Athletic Ticket Office ensuring customer satisfaction, accuracy, and efficiency are top priorities. While handling general office procedures, high volumes of phone orders and inquiries, and event ticket sales/ will call during events, I also worked to develop extensive knowledge of NCAA guidelines, the different Stanford University athletic venues, and the Paciolan ticketing system. Along with my day to day responsibilities, I also worked to clean up… Show more As a box office associate at the Stanford Athletic Ticket Office ensuring customer satisfaction, accuracy, and efficiency are top priorities. While handling general office procedures, high volumes of phone orders and inquiries, and event ticket sales/ will call during events, I also worked to develop extensive knowledge of NCAA guidelines, the different Stanford University athletic venues, and the Paciolan ticketing system. Along with my day to day responsibilities, I also worked to clean up data within the Paciolan system and assisted with the setup of seasons, events, promotional codes, and performed other various functions within the system; while providing training to other staff members on how to use the system.
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Box Office Representative
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Apr 2012 - Dec 2013
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Bookwallah Organization
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United States
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Non-profit Organizations
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1 - 100 Employee
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Research Assistant
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May 2016 - Jan 2017
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Legends Hospitality
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United Kingdom
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Business Consulting and Services
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1 - 100 Employee
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Box Office Ticket Representative
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Apr 2013 - Dec 2013
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Education
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San Jose State University
Bachelor's of science degree, Psychology -
Evergreen Valley College
Associate of Arts (AA), Psychology -
Evergreen Valley College
Associates of Arts Business Administration -
University of Utah
Psychology