Tatjana Rakic

Property Administrator at Dms Properties Inc
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Location
Toronto, Ontario, Canada, CA

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Experience

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Property Administrator
      • 2016 - Present

      • Currently managing a high-rise building• Managing tenant accounts: inputting various methods of payment, completing monthly debit/credit letters, communicating with tenants to keep their accounts in order• Monthly processes: move ins, move outs, inspections, tenant adjustments and updates in Yardi, LMR applications• Scheduling showings to prospective tenants, completing and processing rental applications (i.e. completing credit checks) • Resolving tenant complaints: filling out and forwarding all requested work orders to Superintendent or contractors• Organizing contractors for repairs, maintenance or upgrades that are required on site, as well as issuing them Purchase Orders.• Weekly bank deposits

    • Canada
    • Real Estate
    • 1 - 100 Employee
    • Property Administrator
      • Mar 2014 - Feb 2015

      • Managed a portfolio of a high-rise building and town houses consisting of 420 units• Met with applicants and explained the leasing process and regulations• Managed and coordinated rent collections with Property Manager• Resolved tenant complaints, prepared all documents and reports• Outlined work order request• Worked with contractors in repairing, maintenance or upgrading work required at the site premises • Managed a portfolio of a high-rise building and town houses consisting of 420 units• Met with applicants and explained the leasing process and regulations• Managed and coordinated rent collections with Property Manager• Resolved tenant complaints, prepared all documents and reports• Outlined work order request• Worked with contractors in repairing, maintenance or upgrading work required at the site premises

    • Canada
    • Facilities Services
    • 1 - 100 Employee
    • Condominium Property Administrator
      • Aug 2012 - Mar 2013

      • Managed a portfolio of a high-rise building and town houses consisting of 450 units• Promptly processed rental applications and leasing paperwork• Organized and coordinated various maintenance and construction teams to complete outstanding work and renovation projects in the building • Processed daily adjustments including: move ins, move outs, maintenance fee adjustments, provided introduction to Declaration of Corporation • Assisted the Property Manager with administrative and operations activities such as contractor scheduling, maintenance reviews, report preparation, and workflow allocation.

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Property Administrator
      • Sep 2010 - Jul 2011

      • Managed a mixture of single family residences and small apartment complexes of 1500 units• Processed rental applications including tenant screenings • Implemented knowledge of basic budget practices that met the needs of company's rapid business expansion.• Organized various contractors to complete outstanding projects in the building• Processed daily resident adjustments: move outs, move-ins, parking and locker adjustments, LMR applications• Completed cheque deposits, bank slip deposit preparation, communicated with suppliers and contractors, generated purchase orders, as well as invoice coding and approval.

    • Leasing Agent
      • Apr 2010 - Sep 2010

      • Increased the volume of rented units by actively advertising vacancies thus establishing a steady clientele• Attracted qualified applicants and promptly communicated the leasing process with them• Coordinated viewings, completed and reviewed rental applications, completed credit checks and references• Prepared and executed lease contracts and monitored move-in inspections. • Increased the volume of rented units by actively advertising vacancies thus establishing a steady clientele• Attracted qualified applicants and promptly communicated the leasing process with them• Coordinated viewings, completed and reviewed rental applications, completed credit checks and references• Prepared and executed lease contracts and monitored move-in inspections.

    • Rental Agent
      • Feb 2009 - Dec 2009

      • Promoted business growth with excellent customer service that preserved valued client relationships • Maintained customer satisfaction and steady business flow through efficient and service-oriented vacancy marketing• Supported rental requirements by preparing and managing rental applications and leasing contracts• Completed applicants credit checks and followed up on employment and landlord references • Promoted business growth with excellent customer service that preserved valued client relationships • Maintained customer satisfaction and steady business flow through efficient and service-oriented vacancy marketing• Supported rental requirements by preparing and managing rental applications and leasing contracts• Completed applicants credit checks and followed up on employment and landlord references

    • Canada
    • Real Estate
    • 1 - 100 Employee
    • Property Administrator
      • Jan 2004 - Nov 2008

      • Managed a portfolio of 8 residential buildings consisting of 900 units• Scheduled showings, executed interviews, completed background checks and organized follow-ups.• Offered accurate and prompt monitoring and coordination of document inflow and outflow to grant timely lease contract processing• Eliminated the escalation of tenant and building issues by actively listening and providing solutions for tenants; utilizing business knowledge and sound judgment to consistently bring about a resolution to all issues in a timely and professional manner.• Assisted the Property Manager with administrative and operations activities such as contractor scheduling, maintenance reviews, report preparation, and workflow allocation

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