Experience

innergy.online

• Netherlands
• Wellness and Fitness Services

• Founder I Innergy Stress Release Coaching en Zelfzorgtechnieken

  • Jan 2019 - Present

  Je wilt loyale medewerkers die trots zijn op waar ze werken en zich kunnen aanpassen aan de continue veranderende omstandigheden binnen de bank. De innergy methode - een 4-maanden programma afgestemd op deze generatie - zorgt ervoor dat Trainees & Young Professionals het best tot hun recht komen binnen de bank en daardoor beter presteren. De methode is gericht op het behoud en ontwikkeling van Trainees en Young Professionals. Fitte en blije medewerkers presteren beter en willen blijven. - Wij werken exclusief samen met mensen die bankervaring hebben - Meetbare resultaten - Niet Goed Geld Terug Garantie Investeren in vitaliteit van uw medewerkers loont. Voorkomen is beter dan re-integreren. Show less


Amsterdam Trade Bank
• Netherlands
• Banking
• 1 - 100 Employee
• Process Consultant

  • Nov 2017 - May 2018

FinTech Startup from ABN AMRO Bank N.V.
• Process Consultant

  • Jun 2017 - Nov 2017


ABN AMRO Bank N.V.

• Netherlands
• Banking
• 700 & Above Employee

• COO Capital Markets Solutions Business Advisory/ Process Management

  • Apr 2015 - Apr 2016

  I worked here with pleasure as a consultant on interesting projects at the Dealingroom of ABN AMRO in the Markets domain. I worked here with pleasure as a consultant on interesting projects at the Dealingroom of ABN AMRO in the Markets domain.



Delta Capita - Change Management Consulting

• Head of Business Development NL

  • Mar 2013 - Dec 2014

  Delta Capita is an independent Financial Services consultancy, specialising in Change Management.- Strategy Translation- Business Solutions- Execution Capabilitywww.deltacapita.com

• Senior Business Process Manager (& Business Analyst)

  • Mar 2013 - Dec 2014

  A senior BPM at the forefront of introducing change. Vast experience in international private and corporate banking environment with product knowledge in payments, lending and trade services. Also proper understanding of support functions like: finance, risk and compliance.



ING

• 1 - 100 Employee

• Sr. Business Analyst

  • Jun 2013 - Sep 2014

  Consulting at the Finance COO/ Strategy & Quality Management Department Consulting at the Finance COO/ Strategy & Quality Management Department

• Process Manager at COO Large Corporates & Merchant Banking (LC&MB)

  • Aug 2011 - Feb 2013

  Front to back process (re)design in trade finance services and structured finance. Overall responsible for complete process redesign required due to a large system implementation/ integration (former Fortis Bank Nederland and ABN AMRO in ECT) and open audit issues. Following departments were in scope: - Principal Finance- Acquisition & Leveraged Finance- Commodities Front Office- Client Acceptance Procedure for Energy, Commodities, Transportation- Commodities Trade Service (CTS); Import LC, Import Collection, Export Collection, Export LC, Guarantees)- International Bank Relations- Transaction Monitoring Show less

• Process Manager at Operations International

  • Jan 2011 - Jul 2011

  Responsible for:Process (re)design for the Operations International department. Solving and closing relevant audit issues.

• Process Manager at Performance Management - Finance

  • Feb 2010 - Dec 2010

  Background: Within the program approach, process design is considered a key factor to success within the international roll out of the Corporate Banking offices of FBN. A dedicated team worked on the design of end-to-end reference an local business processes. The BPM deliverables are treated as key deliverables and managed within the project as such. Issue was that the finance domain processes were not in scope so that the program had limited (reference) processes available from the Finance Operations Team. These (reference) processes were not or limitedly localized. So my objective was to support the Local Branches and ensure the design & implementation of the localized Finance processes including the Risk & Control Statements. Specific tasks: I have created these Finance process deliverables in close cooperation with Local/ Central business stakeholders, the IT service Provider (Temenos), the branch stakeholders and project management. The following domains of Finance were in scope: Regulatory Reporting, Tax Reporting, Month-end Closing, Reporting, IGI & Rebilling, Fixed Assets, Budgeting & Performance Review, Bank Account Reconciliation, Accrual Accounting, Accounts Receivable, Accounts Payable & Expense Allowance. As head quarter representative I was seconded to support the Local offices of London, Belgium, Hong Kong, New York and Frankfurt to explain and safeguard as much as possible global harmonization of processes and also create specific so-called localized processes often driven by regulatory or tax regulations. Show less

• Process Consultant at Central Finance

  • Aug 2009 - Feb 2010

  Design and update of Central Reference Processes for the Central Finance department. Including:- Fixed Assets- Project Accounting- Accrual Accounting- Accounts Payable & Receivable- Rebilling- Expense Allowance- Intra-Group-Invoicing

• Consultant at Merchant Banking TOPS Business Processes and Project Management

  • Oct 2008 - Jul 2009

  Responsible for:Process (re)design due to the separation of an International Bank.Create the required process documentation for a.o. audit purposes of the DNB for the following business lines/ departments:- Investment Banking; Real Estate/ Public Banking & Health Care- Risk & Investments; Credits Analysis & Decision MB- Corporate Finance (Mergers & Acquisition) & Capital Markets- A SPV (Special Purpose Vehicle) within Commodities.Creation of a set of ‘standard harmonised’ processes within a program initiated to reestablish the international footprint for FBN Corporate Banking after separation of the Belgium part. Scope: Payments, International & domestic Cash Management, Corporate Lending & Deposits, Trade Finance, Financial Markets (FX/ MM) for the following new offices: Singapore, UK, Belgium, Germany, Hong Kong and US.Specific tasks:• In close cooperation with project-/change management responsible for creation of business processes based on information from the business obtained through workshops, interviews and if and where applicable, existing documentation• Review and update existing AO manuals• Set-up Risk & Control Statements as a part of the AO manual and input for the Operational Risk Management department• Provide an overview containing activities performed by a broker, used as input for a Service Level Agreement with an external Service Provider• Create the required process documentation including Value Chains, High Level Process Flows, Detailed Process Flows and if applicable, recommendations. Show less


BPM Prince B.V.
• Owner

  • Aug 2009 - Feb 2013


MeesPierson

• Banking
• 1 - 100 Employee

• Process Manager Private Banking

  • Jun 2012 - Sep 2012

  Due to the changes in the operating model (eliminating an important part of the mid-office at ABN AMRO - MeesPierson Private Banking Curacao) activities had to be transferred to other existing departments. In four months I performed an overall front to finance assessment/validation of the processes. Following domains were considered in scope: Customer & Accounts, Investments (vermogensbeheer, advies, T&E), Commercial Banking/ SeAD, Credits, Finance, Risk, IT, Compliance, Client Support, HR/ Corporate Secretary, Payments, Client Administration (Back Office), Treasury, Securities. Show less



Five Degrees Solutions

• Process Manager

  • Aug 2011 - Jun 2012

  Set up of the processes within Five Degrees Solutions including input, output, used systems, segregation of duties and Risks & Controls. The used tool is Visio. Set up of the processes within Five Degrees Solutions including input, output, used systems, segregation of duties and Risks & Controls. The used tool is Visio.



BPM Prince International FZE

• Owner

  • Jan 2011 - Jun 2012

  This period I had a company in Dubai also being an independent process consultant in financial services. This period I had a company in Dubai also being an independent process consultant in financial services.

• Process Consultant

  • Oct 2010 - Jul 2011

  Private Banking Processes Responsible for: Process advise & implementation for MeesPierson Curacao, triggered by an audit recommendation. I was stationed in Curacao for a few months to facilitate the workshops of all the departments. Private Banking Processes Responsible for: Process advise & implementation for MeesPierson Curacao, triggered by an audit recommendation. I was stationed in Curacao for a few months to facilitate the workshops of all the departments.



ConQuaestor

• Netherlands
• Financial Services
• 1 - 100 Employee

• Process Consultant

  • Feb 2008 - Jul 2009

  Process Consulting Past project at Landsbanki, Icesave. Past project: International financial institution (sector: banking) Duration: 7 months Responsible for: Business processes; design of primary-, secondary and reporting processes for a retail funding product. Ent-to-end overview in three levels; HPM (High Level Process Model) , process flows and more detailed descriptions. Specific tasks: • Design and implementation of the processes for a new product in the Dutch retail funding market • Proposal process architecture for a product in the European retail market • Training Back Office organisation Luxembourg on the Client information software system to improve the efficiency • Test management and Workshop facilitation • Act as back-up and replacement of the call centre manager of the retail organisation Netherlands • Advice and support for the reorganisation of the call centre- and Back Office IT processes • Support the associate director of the retail organisation Netherlands Show less



Eye Media Productions

• Canada

• Manager Customer Relations

  • 2007 - Jan 2008

  Responsible for: The Customer Relations Management in a dynamic and fast moving environment in the Business to Business market. Specific tasks: • Manage the Client Portfolio including the closing of contract deals with existing and new Clients/ suppliers • Manage the collection of my Client Portfolio • After-sales activities for the individual Client Portfolio Responsible for: The Customer Relations Management in a dynamic and fast moving environment in the Business to Business market. Specific tasks: • Manage the Client Portfolio including the closing of contract deals with existing and new Clients/ suppliers • Manage the collection of my Client Portfolio • After-sales activities for the individual Client Portfolio



DSB Bank

• Netherlands
• Banking
• 1 - 100 Employee

• Team leader-collection department

  • 2004 - 2007

  Responsible for: Team leader role at the collection department. Specific tasks: • Manage the daily business of the collection department, 10 to 20 employees/ shift (total: 60) • Report to staff • Motivate, coach & train the employees of the collection department • Hiring interviews (incl. role plays) • Exit interviews • Evaluate employee performance Responsible for: Team leader role at the collection department. Specific tasks: • Manage the daily business of the collection department, 10 to 20 employees/ shift (total: 60) • Report to staff • Motivate, coach & train the employees of the collection department • Hiring interviews (incl. role plays) • Exit interviews • Evaluate employee performance


CCN Oud-Beijerland
• Supervisor call-center

  • 2002 - 2004