Community Manager

• Jun 2021 - Present

• Recruiting, onboarding, directing and managing voice talent (70 professionals) for the marketplace • Recording data to improve AI voices and to test and diagnose issues with existing models • Segmenting and cleaning audio data sets (5-10 per week) for Resemble clients and the marketplace • Creating instructional materials, blogs and scripts for internal and external purposes. For example: Getting Started Guide for Voiceover Talent • Recruiting, onboarding, directing and managing voice talent (70 professionals) for the marketplace • Recording data to improve AI voices and to test and diagnose issues with existing models • Segmenting and cleaning audio data sets (5-10 per week) for Resemble clients and the marketplace • Creating instructional materials, blogs and scripts for internal and external purposes. For example: Getting Started Guide for Voiceover Talent

GetBraille.com Co-Founder

• Jun 2022 - Present

• Operating Duxbury software to efficiently transcribe and produce braille publications, labels and documents for various individuals and organizations • Utilizing a digital audio workstation to record, edit and produce audio content for Get Braille customers; delivering broadcast quality content • Marketing and developing Get Braille product lines • Maintaining excelent rapport with customers while project managing and promoting Get Braille products, resources and services • Handling customer accounts, client satisfaction, problem resolution, upselling and invoicing Show less

Freelance Accessibility Tester

• Jan 2020 - Present

• Following WCAG 2.1 accessibility standards when testing iOS apps and websites with screen reading software while considering the broader needs of various users • Providing developers with detailed feedback on website or app elements needing improvement (unlabeled buttons/links/graphics, multimedia controls, and the general navigation experience) • Most recent app testing projects include Wegmans, The CW, Free bird, Chick-Fil-A, Taco Bell®, and Zip Recruiter • Most recent website testing projects include Fandango, Workday and Smart Sheets Show less

Voice Actor

• Nov 2013 - Present

Record voiceovers for radio drama, games, audio short stories and ads etc. Ability to span different ages as well as accents. Record voiceovers for radio drama, games, audio short stories and ads etc. Ability to span different ages as well as accents.

Braille Production Specialist

• Jul 2015 - Jun 2022

• Operating Duxbury and PBL software to efficiently transcribe and produce braille publications, labels and documents for various individuals and organizations • Utilizing Sound Forge to edit and enhance audio magazines, books, and podcasts for the library studio, The Braille Authority of North America (BANA), and the American Council of the Blind • Making the most of Perkins KLAS Data Base to market new services and product lines, adjust patron accounts, and follow up with clients to ensure our services are meeting their needs • Maintaining close work relationships with customers while filling varying braille and resource requests and providing assistance/advice when promoting a product line • Managing customer accounts, client satisfaction, problem resolution, upselling and invoicing • Helping Perkins Solutions recruit and schedule testers for a third-party voting accessibility project Show less

QA And Content Editing Services

• Sep 2019 - Sep 2021

• Provided SubPLY Inc. (Audioburst) with QA/Content editing services through its online interface • Ensured that there was a cached burst for every reasonable search term in the main categories appearing in Google News and Bing News • Improved automatic burst segmentation by giving feedback to the system about the in and out points of bursts and the accuracy of the automatically matched headlines • Recorded voiceovers for playlists, ads, and other content • Provided SubPLY Inc. (Audioburst) with QA/Content editing services through its online interface • Ensured that there was a cached burst for every reasonable search term in the main categories appearing in Google News and Bing News • Improved automatic burst segmentation by giving feedback to the system about the in and out points of bursts and the accuracy of the automatically matched headlines • Recorded voiceovers for playlists, ads, and other content

Telefunding Representative

• Oct 2020 - Jun 2021

• Reached out to past/present patrons of Celebrity Series of Boston to promote the upcoming series by phone (33 dials per hour) • Utilized Excel and Google suite to reach out to 100-200 patrons in 4-hour shifts • Built immediate rapport with clients through my friendly and engaging attitude • Nurtured relationships with key clients / repeat event bookers and built connections with the supporters by providing personalized solutions, including site support/instruction, customer retention, and VIP sales Show less

Teaching Assistant

• Jul 2015 - Aug 2015

Co-taught braille, technology, and adaptive living skills to students with disabilities. Facilitated social activities among students. Co-taught braille, technology, and adaptive living skills to students with disabilities. Facilitated social activities among students.

Radio Talent and Audio Producer

• Oct 2014 - Feb 2015

• Hosted live and pre-recorded weekly radio programs and specials for Talking Information Center (TIC). Demonstrated creativity and aptitude for developing program topics and conducting research • Independently recorded and produced radio spots and public service announcements for the TIC • Proficient in the use of state- of- the-art radio broadcasting equipment and software, audio consoles, rack equipment, digital editing software and CART programs • Hosted live and pre-recorded weekly radio programs and specials for Talking Information Center (TIC). Demonstrated creativity and aptitude for developing program topics and conducting research • Independently recorded and produced radio spots and public service announcements for the TIC • Proficient in the use of state- of- the-art radio broadcasting equipment and software, audio consoles, rack equipment, digital editing software and CART programs

Office Receptionist

• Jun 2013 - Dec 2013

Prepared department correspondence and updated department’s agency database. Screened and transferred calls. Provided efficient, courteous, and informed responses to information and resource requests. Prepared department correspondence and updated department’s agency database. Screened and transferred calls. Provided efficient, courteous, and informed responses to information and resource requests.

Actor

• Nov 2013 - Nov 2013

Starred in the 2014 commercial for Verizon Wireless's VelaSense Technology (Visus System Incorporated.) https://www.youtube.com/watch?v=gpzlztjD9eY Starred in the 2014 commercial for Verizon Wireless's VelaSense Technology (Visus System Incorporated.) https://www.youtube.com/watch?v=gpzlztjD9eY

Researcher

• Jun 2012 - Aug 2012

Researched existing high school transition programs and models for students with disabilities and provided reports, guidelines, and summaries to supervisor. Co-facilitated a focus group on transition services currently being provided to students with disabilities. Researched existing high school transition programs and models for students with disabilities and provided reports, guidelines, and summaries to supervisor. Co-facilitated a focus group on transition services currently being provided to students with disabilities.

Intern

• Jun 2012 - Aug 2012

Co-taught braille, technology, money skills, social skills, cooking, grooming, and organizational skills to students with disabilities. Co-taught braille, technology, money skills, social skills, cooking, grooming, and organizational skills to students with disabilities.

Summer Intern

• 2010 - 2010

Summer Intern

• 2009 - 2009