Tanja B.
Portfolio Manager at CyberGRX- Claim this Profile
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German Native or bilingual proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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Aerobics and Fitness Association of America
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Digital Event Strategist (DES)
PCMA -
RYT - 200
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Experience
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CyberGRX
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United States
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Computer and Network Security
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100 - 200 Employee
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Portfolio Manager
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May 2022 - Present
Primary point of contact between the customer and CyberGRX the operational "glue" between CyberGRX and our customers who receive our Managed Delivery Service. Embedded within the customer's Third-Party Cyber Risk Management (TPCRM) function. Responsible for executing various tasks associated with launching and managing third party risk assessments on behalf of our customers. Monitor and oversee the end-to-end assessment process by leveraging the CyberGRX platform and other tools. Email and call customers, stakeholders, their third parties, and CyberGRX personnel to resolve issues and ensure security assessments are completed in a timely fashion. Utilize standard operating procedures as they've been defined for each specific customer and CyberGRX. Ensure that assessments are kicked-off in a timely and appropriate manner and in accordance with project plans, timelines, and customer requests. Receive, review, and triage requests for risk assessments. Act as a subject matter expert to our customers and third parties and confidently explain our process, goals, and constraints. Audit and correct third party and assessment-related information as needed, both independently and at the direction of the customer/third party. Show less
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Cadmium
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United States
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Software Development
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100 - 200 Employee
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Customer Experience Manager (SaaS)
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Mar 2021 - Apr 2022
Maintained focus on the customers’ demands and requirements through regular touch-base meetings ensuring their needs and project deadlines are met. Proactively engaged and collaborated with customers and internal stakeholders on all levels to coordinated efforts and resources to support challenges and projects. Acted as a single point-of-contact for remediation activities. Fostered relationships with customers and understand their short- and long-term goals for possible cross-sell and up-sell opportunities. Monitored support tickets and coordinated with technical resources to ensure customers' issues are being addressed and to drive quick resolution. Facilitated customer debrief calls and provided feedback to Leadership and Business Analysts. Hosted discovery calls with new customers to dive deeper into their needs and to establish mutual expectations. Conducted Quality Control checks of customer products before launch to ensure the system(s) is performing as expected. Show less
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American College of Clinical Pharmacology®
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United States
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Pharmaceutical Manufacturing
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1 - 100 Employee
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Project Manager, Meetings & Exhibits
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Jan 2017 - Feb 2021
Managed and facilitated logistics for the Annual Meeting including Exhibit/Sponsorship sales and fulfillment, AV, F&B, poster presentations, committee meetings, registration, housing and special events. Developed RFP’s and negotiated 3rd party vendor contacts. Lead production teams and tracked their performance and deliverables. Built and optimized the abstract submission system in Cadmium, managed abstract submissions, review & scoring process and acted as main point of contact for authors and student abstract award winners. Managed the Recognition Awards Program from A-Z by supporting the awards committee, nominators, nominees and the final selected award winners. Built Annual Meeting registration system in iMIS and managed advance and onsite registration process. Developed, assessed and tracked year-over-year historical data pertaining to Annual Meeting budget and demographics. Established and maintained detailed departmental Policies & Procedures. Collaborated with the publisher for the production of the abstract booklet. Lead staff support for the Honors & Awards and Publications Committee. Restructured the exhibit hall layout and sponsorship prospectus to better meet the needs of exhibitors & sponsors. Improved Mobile App content, functionality and usability. Negotiated 35% of the Annual Meeting AV estimate. Researched and communicated the changing landscape of the meetings industry to leadership including virtual and hybrid events. Show less
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NIRI: The Association for Investor Relations
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United States
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Non-profit Organization Management
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1 - 100 Employee
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Manager, Professional Development
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Oct 2015 - Jan 2017
Served as staff liaison for the NIRI Annual Conference Committee and its Subcommittees. Assisted with development of agenda and evaluated programs for topic relevance, speaker effectiveness, and value to members. Managed presentations, session schedule and speaker submissions. Collaborated with marketing department to ensure educational programs meet or exceed budget expectations by regularly updating website listings, directing periodic blast e-mails and drafting copy for NIRI publications. Analyzed program evaluations, including attendee and exhibitor/sponsor survey’s and speaker performance. Developed RFP’s and negotiated 3rd party vendor contacts. Sold exhibit space and sponsorships. Enhanced the layout and content of the Exhibitor & Sponsorship Prospectus improving end-user experience and resulting in additional sponsorship income. Optimized webinar series, including topic research, speaker and moderator outreach to identify subject matter experts and facilitate live webinars utilizing Adobe Connect. Show less
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Zumba
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United States
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Wellness and Fitness Services
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700 & Above Employee
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Project and Education Manager
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Jan 2012 - Aug 2015
Selected by the Senior Vice President of Operations to help launch, sell, and pioneer two new programs by influencing their development, direction and growth. Marketed programs utilizing Social Media and by attending networking events. Researched and identified national and global training locations to expand the reach of both programs. Educated 500+ people worldwide within the first 1.5 years of the programs inception. Influenced program direction by providing recommendations to leadership based on feedback received in the field. Interviewed on News Channel 8 promoting Zumba’s Fitness Commercial featuring their “Let It Move You” campaign. Show less
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SPARGO, Inc.
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United States
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Events Services
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100 - 200 Employee
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PROMOTED TO: Associate Director - Exposition Operations and Communications
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Aug 2006 - Dec 2011
Provided leadership, support and training to event teams.Serviced various associations in different industries fostering strong working relationships with clients and contractors, leading to high-level productivity, client satisfaction and retention.Initiated, developed and introduced Spargo’s first electronic exhibitor manuals and newsletters, resulting in fewer call inquiries and a significant reduction of overall expenses. Implemented and developed standard departmental policies & proceduresAnalyzed P&L margins using basic excel metrics to track performance of current and forecast future asset allocations.Established and reconciled budgets and developed ROI reports.Negotiated hotel, convention center and 3rd party vendor contracts.Managed all event logistics including, food & beverage, AV, meeting room set-up, signage content and location placement and special event decorations.Maintained exhibit hall floor plans and production schedules. Show less
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Exposition Operations Manager
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Nov 2000 - Aug 2006
Lead Manager for 12-15 exhibits/meetings per year.Managed all event logistics pre/post show and at show site including site visits; negotiating hotel, convention center, and vendor contracts; food & beverage; audio-visual; meeting room setup; managing signage and special event decorations; managing and maintaining exhibit hall floor plans; producing event calendars, resumes and other event specific documents; and managing budgets and ROI reports.Developed comprehensive event security postures involving private security details, and local and national law enforcement.Managed move-in and move-out of automobiles, semi-trucks, gun mounts, helicopters and boats into venues posing multiple challenges such as low ceiling heights, small loading dock doors, obstructing columns, and floor load capacity limitations.Reconciled and approved all vendor invoices. Show less
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Education
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Rutgers, The State University of New Jersey-New Brunswick
Bachelor of Arts (B.A.) Cum Laude, Communications
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