Experience

Senn Delaney, a Heidrick & Struggles company

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Principal, Senior Vice President

  • 2014 - Present

  Partner with some of the world’s most recognized companies to create healthy, high-performance cultures able to catalyze change, disrupt industries, alter mindsets, and foster a powerful competitive advantage. Plan and manage key client engagements focusing on aligning and configuring teams, creating organizational agility, integrating cultures post-M&A, driving enterprise-wide change, and fueling profitable growth. Expand scope of work in key accounts by deepening client relationships. ➤ Structure client engagements through active listening, future-state modeling, and development of strategic plans and communication platforms able to align organizations, facilitate culture shifts, and overcome barriers to change. ➤ Identify emerging market, economic, and legislative changes with the potential to impact client organizations and work diligently to align senior-level leaders, engage organizations, and execute strategies to achieve rapid results. ➤ Partner with organizations, leaders, and teams to challenge the status quo, creating intentional cultures with full alignment of strategic objectives, organizational priorities, and associate and management thought habits. ➤ Contribute to account retention, renewal, and development, building constructive relationships with key stakeholders, identifying opportunities to expand offerings, and coaching project resources to grow every business connection. Show less



American Electric Power

• United States
• Utilities
• 700 & Above Employee

• Organizational Performance & Culture Transformation Leader

  • 2013 - 2014

  Transitioned to focus on raising the bar when it came to the engagement of 32K+ employees across 11 states, shaping a high-performance culture, reducing attrition, elevating performance, improving cost recovery, and driving O&M savings in excess of $800M. Catalyzed internal change, assisting in the development of organizational transformation strategies, developing and facilitating targeted communications, and prompting major shifts in behaviors and mindsets across all levels of the enterprise.➤ Developed creative campaigns to share organizational challenges and successes via an integrated approach—face-to-face and town hall meetings and webcasts—driving employee education, engagement, and performance improvement.➤ Raised the profile of AEP’s performance improvement and cultural initiatives, engaging as a coach to senior leadership who played a vital role in sponsoring change, building awareness, and influencing readiness and adoption.➤ Consulted with both Senn Delaney and McKinsey & Company to drive culture change and performance improvement. Show less

• External Affairs Manager

  • 2010 - 2013

  Represented AEP / Appalachian Power in community and legislative affairs, working with manufacturer’s associations, the State Chamber, the Governor’s office, and all County commissions in support of strategic organization objectives. Devised strategic communications and lobbying efforts in response to proposed state and federal legislation and its potential impact on the organization and our customers. Shaped influential messaging to inform elected officials and stakeholders of regulatory changes.➤ Played an instrumental role in securing the passing of securitization bonds for unrecovered costs during the 2009 Derecho, in fuel cost escalation recovery, and in stricter copper theft penalties being signed into law in 2011.➤ Cultivated productive and professional working relationships with decision-makers and influencers including the Department of Environmental Protection and the Department of Energy leaders, elected officials, and diverse SMEs. Show less

• Regulatory Consultant

  • 2008 - 2010

  Identified and developed internal SMEs able to serve as a part of the corporate witness pipeline delivering verbal and written testimony at regulatory proceedings, resulting in a cadre of experts successful in influencing legislation and fueling millions of dollars in cost recovery. Analyzed strategic messaging to ensure alignment with organizational directives and priorities, identifying and closing gaps in testimony, preparing comprehensive responses, and providing targeted witness education.➤ Constructed white paper to facilitate cost recovery process for $41M in new-generation initiatives. Ghost-wrote testimony in corporate policy and power generation; developed and presented state and federal tax credit applications.➤ Ensured alignment of all key stakeholders, processes, mindsets, and strategic messaging, mitigating organizational risks and positioning AEP to achieve aggressive multimillion-dollar cost recovery targets. Show less

• Project Manager

  • 2004 - 2008

  Promoted rapidly from Assistant Project Manager to Project Manager—at the time, held the CAPM designation—and developed and managed full-scope project plans for peaking and base load generating projects. Involved in the total project lifecycle from coordination of proposal requests to the management and allocation of project budgets and staffing resources.➤ Designed and implemented systems adopted enterprise-wide including project management best practices, standard operating procedures, and communication control processes; greatly improved enterprise capabilities and adaptability.➤ Fueled the achievement of desired project outcomes by fostering cross-team collaboration, monitoring milestones and deliverables, mitigating risks to project successes, and navigating challenging relationships in field and union settings. Show less