Snr Learning & Development Consultant

• Feb 2023 - Present

Consultant - Leadership facilitation and Coaching, OD Management, Fitness coaching

• Jan 2021 - Present

I have run this business part time between longer term contract roles. The aim of the business is to help others achieve more either individually or as organisations. I rebranded in July 2021 to Sea Change for Le to align with my love of the Sea and incorporate my Fitness qualifications where are like to give back to the community supporting health and wellbeing goals. Current/recent client assignments - Mindthe-gap.com/TfNSW - delivering 50+ High performing teams workshops virtually to TfNSW - Resilience through change, Self Awareness, Multiple Perspectives, Growth and Development , Difficult Conversations - MyState bank - delivering leadership coaching as part of a leadership program. - Neon leadership - designing Staying motivated program and facilitating coaching skills workshop - Mood Active - 4 week wellbeing workout facilitation - CCOG - individual and team based leadership coaching - Providing 1:1 and small group fitness training and health and psychosocial recovery coaching to NDIS clients and those wishing to work on their mental and physical health goals.

General Manager - part time

• Jan 2018 - Jun 2021

Mood Active is a small mental health charity that offers free and low cost group exercise programs as a therapy to help adults combat depression, anxiety and manage mood. Programs are used as an adjunct or alternative to medications and incorporate psychoeducation, coaching, outreach along with exercise given that extra motivational support is what is most needed when people are struggling. Key responsibilities included: -Design and delivery of strategy and annual operating plans -Building and maintaining relationships with stakeholders -Leading a team of over 55 people across multiple functions including marketing, finance, operations, grant, human resources and IT. 90% were volunteer - Supervision of 3 paid coordinating managers who oversaw the delivery of day to day operations across 4 sites to successfully deliver our 3 offerings -Continuous improvement initiatives -Design, development and facilitation of trainer as coach program, 4 week wellbeing workout programs for clients, coaching of 8 week program participants (20% of role). These focused on resilience and wellbeing skills. -Budget oversight - $35K to over $250K annually Achievements -Gained funding by January 2018 to pay core roles for the first time. We grew the team from just 14 members to a dedicated team of 3 part time employees, 15 contracted and volunteer trainers and 35 back of house volunteers - Designed and delivered 2 new programs combining psychoeducation, additional motivational support and exercise to help people get back on their feet through exercise. ie 4 week wellbeing workout, 8 week exercise coaching. Education focused on skills to improve motivation and wellbeing. -Improved retention rates of clients in programs by introducing the 4 week program ie increase from approx 50% to 75% on average. -Expanded services from 2 to 4 site locations across Sydney and introduced virtual services navigating the challenges of the COVID pandemic ie Zoom classes

Leadership and capability facilitator - part time 4 days a week

• Oct 2018 - Sep 2019

Facilitated the organisations leadership LEAD programs including Launch and Elevate. These programs including coaching components (3 sessions post workshop). Designed and facilitated a Leader as Coach program and Resolving Conflict Collaboratively workshop. In 2019 the whole L&D team was made redundant Facilitated the organisations leadership LEAD programs including Launch and Elevate. These programs including coaching components (3 sessions post workshop). Designed and facilitated a Leader as Coach program and Resolving Conflict Collaboratively workshop. In 2019 the whole L&D team was made redundant

Leadership Program Facilitator and Coach

• Jun 2014 - Aug 2018

Facilitation and coaching as part of a number of Transport’s leadership programs including Leading Team Success, Coaching for Success, Difficult Conversations, Leading Change and Change Management for Project Success. These programs are delivered across cluster to both blue and white-collar frontline, middle and senior service level managers. Programs are based around the 70:20:10 learning model and topic areas include; self-awareness and emotional intelligence, influencing, conflict resolution, change management, feedback, difficult conversations, direction setting, situational leadership, thinking styles and coaching. Coaching was conducted either by phone and face to face as part overall leadership programs. While in this role I facilitated over 33 Leading Team Success programs and coached over 350 frontline and middle level managers as part of this program. Average capability uplift for this program is reported by managers as being between 12 and 15%. Average facilitator satisfaction ratings over this period has been 97- 98% (strongly agreed or agreed)In addition to this, I also completed work with stakeholders on adhoc requests and continuous improvement projects including; LSI debriefs and coaching, design and facilitation of workshops and conferences with audiences of 40 to 300 people, updating content of leadership programs, team coaching of two middle level management groups to change culture and improve engagement

Team Leader - Leadership and Corporate Delivery Team (secondment)

• Mar 2017 - Feb 2018

Leading a team of 4 Program Managers and 2 Program Coordinators to successfully deliver the Drive IT suite of Leadership programs across the Transport Cluster (TfNSW, NSW Trains, STA, Sydney Trains, RMS). This includes leading and coaching the team in budgeting, planning and scheduling of 12 leadership programs in a high volume environment, working with a panel of 25 external facilitators and overseeing program quality. Budget oversight: $2.5million

Consultant - L&D Management, facilitation and coaching

• Jul 2012 - Jun 2014

Ran my own sole trader business. Assignments included - Monthly ongoing coaching sessions with Managers and Business Owners in Property, IT and Consulting Industries (Excetera, IBM, Ernst & Young, Intouch Finance) - 3 month assignment coaching a team of 4 Sales Professionals in the Property industry (Stockland) - 3 month L&D Manager assignment overseeing an international team of 5 to design and develop a curriculum for a Salesforce System rollout to over 1700 users (News Ltd) - Design and facilitation of Manager as Sales Coach program (Stockland) - Performance Consultation and Coaching of a Sales Professional (Stockland) - Facilitation of Manager as Coach programs and follow up Mentor Coaching (Australia Post/RogenSi) - 12 month assignment coaching and consulting to Directors of a Not for Profit start up (Mood Active). This has included strategic planning, development of budget and coaching leaders. - Ongoing assignment coaching Sales Professional post Sales training to embed skills learned (Stockland and TPF)

Snr Learning and Development Consultant (Contract)

• May 2010 - Jul 2012

Working with business stakeholders to create and implement learning and organisational development strategies. Key Achievements: Providing consulting advice and leading a cross functional project team of 4 as part of a year long one Stockland sales culture change project to assist sales teams to become more customer focused and improve performance. This included facilitating change workshops with sales leaders which resulted in the development of a “4Ps” model that was rolled out to all sales teams through a sales conference and integrating into recruitment processes, training, KPIs, mystery shopping criteria and reward schemes. This continues today. The second component of the project involved leading a high performance profiling study for the sales job family, creation of success profiles and competency frameworks as well as the development of training programs to align with these. Instructional design and facilitation of Stockland’s company wide Manager as Coach program and Sales Manager as Coach program. Post program ROI reviews were completed and showed positive results in terms of self-reported improvements in engagement and productivity for both the leaders and their teams. Facilitation of other workshops including team building and planning sessions using TMS Team Management Profiling (TMP) tools, leadership development programs such as Coaching through Conflict, Performance Management, , Mentoring and Leading@Stockland Designed and developed company wide face to face and online training in performance management. Online modules were developed in Captivate 5. DDI 360 feedback debriefs and coaching of leaders

Organisational Development Consultant (Contract)

• Dec 2008 - Jan 2010

Key Achievements End to end project management of the automation of Powercor’s performance management and review system on time and within budget. This involved managing 1 direct report and cross-functional project teams to design and deliver the system solution and training to over 1200 of the 1500 employees. The solution was developed in SAP using a customized web front end viewable in SAP Employee Self Service (ESS) and Manager Self Service (MSS). Responsibilities included change impact workshops with leaders, review and update of the performance evaluation framework to incorporate vales and leadership competencies and reduce focus on numbers in scoring, writing business cases and user requirements, project scheduling, development of a change communications strategy, overseeing IT in the design of the system, managing UAT, re-writing policy and procedure and managing the training rollout. A post implementation review and recommendations for phase 2 rollouts was also completed prior to my departure. Provided 6 months HR consulting support to a Finance project team tasked with the development and implementation of a structured Mentoring program within the Finance team. This also included facilitating training. This program was identified as a primary contributing factor towards an 11% increase in employee satisfaction within the unit in comparison to 2008 (based on employee opinion survey results). Graduate program coordination. This included facilitation of meetings with mentors and graduates, recruitment of 4 graduates and 4 vacation students for 2010, conducting a training needs analysis, coordinating soft skills training, creating procedural documentation for the graduate program, conflict resolution and coordination of key graduate events.

Learning and Development Manager (Contract)

• Apr 2007 - Aug 2008

I worked within the HomeSide Lending division of NAB and for the majority of the contract was responsible for their national L&D strategy. This included: Managing a team of 3 Development and implementation of a competency framework and curriculum for loan processing staff Coordination of leadership training for Homseside leaders - Leading Transitions, Recruitment, Manager as Coach Advisor on recruitment strategies for the rapid recruitment of a team of 40 staff. Change impact workshops

Business Improvement Consultant (Contract)

• Jun 2006 - Apr 2007

I returned to Manpower to work with another external consultant to design a new leader as coach and sales training program. I then project managed and facilitated these programs which were rolled out to over 150 employees throughout Australia and New Zealand. I returned to Manpower to work with another external consultant to design a new leader as coach and sales training program. I then project managed and facilitated these programs which were rolled out to over 150 employees throughout Australia and New Zealand.

Business Training Manager NSW

• Oct 2004 - Jun 2006

Facilitation of 2 week induction training programs for Franchise Owners and Mobile Lending Managers (MLMs). Content included sales and business planning, sales skills etc Recruitment of MLMs Sales and performance coaching of MLMs and Business Owners Facilitation of 2 week induction training programs for Franchise Owners and Mobile Lending Managers (MLMs). Content included sales and business planning, sales skills etc Recruitment of MLMs Sales and performance coaching of MLMs and Business Owners

Learning and Development Consultant/Recruitment Consultant

• Feb 2002 - Oct 2004

I started out in a sales role for Manpower and then in Jul 2003 became a full time L&D Consultant facilitating training workshops including Competency Based interviewing skills Time Management Pricing Sales Negotiation skills Presentation skills Recruitment of IT staff Rookie of the Year Top Biller for two consecutive quarters 2002 I started out in a sales role for Manpower and then in Jul 2003 became a full time L&D Consultant facilitating training workshops including Competency Based interviewing skills Time Management Pricing Sales Negotiation skills Presentation skills Recruitment of IT staff Rookie of the Year Top Biller for two consecutive quarters 2002