Tania Lopera Oyola

Project Administrator at Intuitive Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Pereira, Risaralda, Colombia, CO
Languages
  • Inglés Full professional proficiency
  • Español Native or bilingual proficiency

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Bio

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Experience

  • Intuitive Solutions
    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Project Administrator
      • May 2023 - Present

  • Sunbright Solar
    • United States
    • Renewables & Environment
    • 1 - 100 Employee
    • Executive Assistant
      • Dec 2022 - Present

  • Accedo Technologies
    • Nicaragua
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Sales and Service Trainer
      • Aug 2021 - Dec 2022

      Train new hired bilingual agents to be Customer Service andSales representatives, by providing them with productknowledge, tools utilization, chat handling, and direct feedback ina daily basis.- Top trainer (July 2022).- Top team (June 2022).- 15 - 30 trainees per group.

    • Customer Service Representative
      • Sep 2020 - Aug 2021

      Provide assistance to AT&T customers living in the U.S, regardingtheir cellphone services (via live chat).- Top performer (3 months in a row).- Support new and experienced agents to help them achievetheir monthly goals.- Top agent of the year nominee (2020).

Education

  • Corporación Universitaria del Huila - CORHUILA
    Profesional en Negocios Internacionales, Negocios internacionales
    2016 - 2021

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