Experience

BVGroup

• Gibraltar
• Gambling Facilities and Casinos
• 200 - 300 Employee

• Engagement Executive

  • Oct 2020 - Present

  * Involving in several projects of SBK product improvements, mainly test and make sure everything thing works well as designed and expected, and report to our head and related teams * Sportsbook display across all sites to ensure key events are highlighted and tailored for customers * Test on different sports products to ensure everything on all platforms works functionally (Stream, markets etc), and report bugs and issues to related departments. * Use data and analysis to identify the customer interest for our sports products * Build and promote main sports products through banners and pushes to keep customers engaged * Assist with brand awareness via social media channel: Weibo Show less

• CS

  • Feb 2020 - Oct 2020

  * Provide support to our customers via chat and email.* Test different products to identify issues or bugs by the request of players, collect and report all relevant information to help to resolve customer complaints



ShangHai TongLi Heavy Machinery Co.,Ltd

• China
• Machinery Manufacturing
• 1 - 100 Employee

• Sales Manager of Russian and English Speaking Market

  • Dec 2017 - Oct 2019

  1 Attend exhibitions related to company business and excavate new customers 2 Deal with new inquiries and orders from foreign customers (via phone call, email and WhatsApp) 3 Participate in business negotiations and progress the sign of contracts 4 Coordinate and resolve customers’ problems before and after selling of product 5 Maintain our old customers (via phone call, email and WhatsApp) 6 Complete company-assigned document translation tasks 1 Attend exhibitions related to company business and excavate new customers 2 Deal with new inquiries and orders from foreign customers (via phone call, email and WhatsApp) 3 Participate in business negotiations and progress the sign of contracts 4 Coordinate and resolve customers’ problems before and after selling of product 5 Maintain our old customers (via phone call, email and WhatsApp) 6 Complete company-assigned document translation tasks



Your Tutor/Мой репетитор

• Nizhny Novgorod Region, Russian Federation

• Chinese Teacher

  • Mar 2016 - Jun 2017

  Teach Mandarin to Russians of different ages by using different ways Teach Mandarin to Russians of different ages by using different ways