Tania Hernandez
Lead customer relations specialist at Ygrene Energy Fund- Claim this Profile
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Experience
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Ygrene Energy Fund
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United States
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Financial Services
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100 - 200 Employee
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Lead customer relations specialist
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Jul 2023 - Present
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Customer Relations Specialist
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Feb 2023 - Present
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Partnership Realty Inc.
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United States
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Real Estate
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200 - 300 Employee
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Real Estate Agent
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Jan 2023 - Present
West Palm Beach, Florida, United States
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Strategic Value Publishing
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United States
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Advertising Services
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1 - 100 Employee
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Inside Sales Representative
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Jan 2023 - Feb 2023
Boca Raton, Florida, United States
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Inside Sales Representative
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Dec 2017 - Oct 2022
Miami, Florida Explain Pace program in detail. Help submit application making sure that Property Owner is aware of all the requirements and guidelines. Assist Property Owners with finding a reliable and affordable contractor in their area. Make sure to guide them throughout entire process with professionalism. Talk to Contractors when needed and help facilitate the process for them when submitting applications. Follow up with Contractors to make sure they are reaching out to leads I send… Show more Explain Pace program in detail. Help submit application making sure that Property Owner is aware of all the requirements and guidelines. Assist Property Owners with finding a reliable and affordable contractor in their area. Make sure to guide them throughout entire process with professionalism. Talk to Contractors when needed and help facilitate the process for them when submitting applications. Follow up with Contractors to make sure they are reaching out to leads I send them. Follow up with Property Owners to make the process as smooth and simple for them as possible. Assist Regional Account Managers in following up with their accounts and facilitating the process for them. Keeping my pipeline organized and paying attention to deadlines. Attending Home shows and Pace Events always available and ready to explain Ygrene with a confident attitude.
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Customer Service Representative
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Sep 2016 - Dec 2017
Miami, Florida
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Jim Mc Lean Golf School
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United States
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Spectator Sports
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1 - 100 Employee
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Accounting Clerk
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Sep 2015 - May 2016
Doral, FL
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Front Desk/Concierge
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Jan 2014 - Sep 2015
sunny isles, fl -Responsible for front-end customer service at the Pinnacle Condominium's front lobby. -Responsible for answering all calls, announcing all visitors and contractors who visit the building. -Responsible for walking around the property and overseeing guest concerns, areas that might need cleaning or security issues. -Handling all owners and guests' concerns. -Processing guest and visitors arrivals. -Offering referrals for services and handling requests for… Show more -Responsible for front-end customer service at the Pinnacle Condominium's front lobby. -Responsible for answering all calls, announcing all visitors and contractors who visit the building. -Responsible for walking around the property and overseeing guest concerns, areas that might need cleaning or security issues. -Handling all owners and guests' concerns. -Processing guest and visitors arrivals. -Offering referrals for services and handling requests for information. -Responsible for receiving, processing and delivering parcels. -Responsible for operating elevator control systems. -Performing administrative duties such as in support of the management office. Show less
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TM Packaging & Shipping
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United States
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Sales Representative
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Jun 2011 - Mar 2013
miami, florida -Managed high volume of calls. -Filed a great amount of invoices created on QuickBooks weekly. -Visited about 30 customers weekly to sell our items. -Managed Accounts Receivable for over 300 companies.
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Education
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Gold Coast School of Real Estate
Real estate license, Real Estate -
Florida International University
Bachelor of Science (BS), Hospitality and Tourism Management -
Miami Dade College
Associates in Arts