Tania Gutierrez
Ecommerce Operations Manager at FRAME- Claim this Profile
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Bio
Chad Berryhill
Upon joining Dogeared, it didn’t take long to recognize just how valuable Tania was as a business solution lead and a technical partner to the the departments that she supported. Recognizing such, I recommended that she join the IT department where she became a key contributor to the success that the team and company realized through the transformational change that comes with an ERP implementation and a portfolio full of eCommerce projects focused on increasing sales. Tania hits all of desired IT skills a leader looks for as she is an exceptional communicator that possesses a strong business acumen to aid in solution design. Her high level of ownership and tenacity towards always delivering a successful solution made her the go to resource for when the business needed results quickly. I would highly recommend Tania to any company that strives to develop technical solutions that will keep companies at the forefront of the dynamic retail industry.
Garr Larson
Tania is one of those individuals I am most proud to have had on my team! Tania is straight-forward, intelligent, and I guarantee if tasked with a goal – she will deliver. Period. Tania evolved at Dogeared, each time impressing me more and more as she took on more and more responsibility. As a President, I appreciate team members who will look at all sides, all angles, and all outcomes of a problem and present the best path using wisdom and tenacity. And I’ve just described Tania.
Chad Berryhill
Upon joining Dogeared, it didn’t take long to recognize just how valuable Tania was as a business solution lead and a technical partner to the the departments that she supported. Recognizing such, I recommended that she join the IT department where she became a key contributor to the success that the team and company realized through the transformational change that comes with an ERP implementation and a portfolio full of eCommerce projects focused on increasing sales. Tania hits all of desired IT skills a leader looks for as she is an exceptional communicator that possesses a strong business acumen to aid in solution design. Her high level of ownership and tenacity towards always delivering a successful solution made her the go to resource for when the business needed results quickly. I would highly recommend Tania to any company that strives to develop technical solutions that will keep companies at the forefront of the dynamic retail industry.
Garr Larson
Tania is one of those individuals I am most proud to have had on my team! Tania is straight-forward, intelligent, and I guarantee if tasked with a goal – she will deliver. Period. Tania evolved at Dogeared, each time impressing me more and more as she took on more and more responsibility. As a President, I appreciate team members who will look at all sides, all angles, and all outcomes of a problem and present the best path using wisdom and tenacity. And I’ve just described Tania.
Chad Berryhill
Upon joining Dogeared, it didn’t take long to recognize just how valuable Tania was as a business solution lead and a technical partner to the the departments that she supported. Recognizing such, I recommended that she join the IT department where she became a key contributor to the success that the team and company realized through the transformational change that comes with an ERP implementation and a portfolio full of eCommerce projects focused on increasing sales. Tania hits all of desired IT skills a leader looks for as she is an exceptional communicator that possesses a strong business acumen to aid in solution design. Her high level of ownership and tenacity towards always delivering a successful solution made her the go to resource for when the business needed results quickly. I would highly recommend Tania to any company that strives to develop technical solutions that will keep companies at the forefront of the dynamic retail industry.
Garr Larson
Tania is one of those individuals I am most proud to have had on my team! Tania is straight-forward, intelligent, and I guarantee if tasked with a goal – she will deliver. Period. Tania evolved at Dogeared, each time impressing me more and more as she took on more and more responsibility. As a President, I appreciate team members who will look at all sides, all angles, and all outcomes of a problem and present the best path using wisdom and tenacity. And I’ve just described Tania.
Chad Berryhill
Upon joining Dogeared, it didn’t take long to recognize just how valuable Tania was as a business solution lead and a technical partner to the the departments that she supported. Recognizing such, I recommended that she join the IT department where she became a key contributor to the success that the team and company realized through the transformational change that comes with an ERP implementation and a portfolio full of eCommerce projects focused on increasing sales. Tania hits all of desired IT skills a leader looks for as she is an exceptional communicator that possesses a strong business acumen to aid in solution design. Her high level of ownership and tenacity towards always delivering a successful solution made her the go to resource for when the business needed results quickly. I would highly recommend Tania to any company that strives to develop technical solutions that will keep companies at the forefront of the dynamic retail industry.
Garr Larson
Tania is one of those individuals I am most proud to have had on my team! Tania is straight-forward, intelligent, and I guarantee if tasked with a goal – she will deliver. Period. Tania evolved at Dogeared, each time impressing me more and more as she took on more and more responsibility. As a President, I appreciate team members who will look at all sides, all angles, and all outcomes of a problem and present the best path using wisdom and tenacity. And I’ve just described Tania.
Experience
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FRAME
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United States
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Retail Apparel and Fashion
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200 - 300 Employee
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Ecommerce Operations Manager
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Apr 2019 - Present
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AG Jeans
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United States
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Retail Apparel and Fashion
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200 - 300 Employee
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Ecommerce Operations Manager
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Dec 2016 - Apr 2019
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Dogeared
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United States
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Retail Apparel and Fashion
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1 - 100 Employee
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Business Systems Analyst II
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Jun 2015 - Nov 2016
• Responsible for aligning technology solutions to the needs of the business• Develop technical requirements based off functional requirements• Excellent written and verbal communication skills, analytical and problem solving skills, and strong attention to detail• Leverage Project Management skills to effectively manage internal and external resources to deliver solutions on time and on budget• Responsible for understanding how the business cycle from marketing to order fulfillment is facilitated through the ecommerce tool as well as the integration layer to supporting systems such as B2C and B2B ERP systems
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E-Commerce Operations Manager
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Sep 2011 - Jun 2015
- Manage ecommerce customer care department, address escalated customer care issues- At the e-Fulfillment level, responsible for the prompt, efficient and accurate processing of merchandise, customer order selection and delivery through the e-Fulfillment Center, in support of 100% customer satisfaction- Managing set up of promotions, campaigns and coupons within Demandware platform- Coordinate and manage the day-to-day business and website activities - Manage and maintain website's ongoing enhancements and new developments.
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Anthropologie
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United States
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Retail Apparel and Fashion
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700 & Above Employee
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senior sales associate
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Aug 2006 - 2012
Provided personalized styling and customer service to a diverse clientele, trained new associates, served as a representative of the brand's culture and unique aesthetic, lead operations on the sales floor, performed opening and closing managerial functions and effectively used suggestive selling to help exceed daily, weekly and monthly sales goals. Provided personalized styling and customer service to a diverse clientele, trained new associates, served as a representative of the brand's culture and unique aesthetic, lead operations on the sales floor, performed opening and closing managerial functions and effectively used suggestive selling to help exceed daily, weekly and monthly sales goals.
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Education
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2006 - 2009
Los Angeles City College
General Studies
Community
