Experience

VUZ

• United States
• Online Audio and Video Media
• 1 - 100 Employee

• VP Telco & Partnerships

  • Mar 2021 - Present



OSN

• United Arab Emirates
• Broadcast Media Production and Distribution
• 700 & Above Employee

• Director IPTV & OTT

  • Jul 2018 - Mar 2021

• Senior Manager Cable & IPTV

  • Jan 2015 - Jun 2018

  - Achieve OSN's Cable/ IPTV net growth and revenue targets. - Responsible of managing the relationship with major telco operators in UAE, KSA & Bahrain and developing sales and marketing initiatives to ensure short/long term objectives are met. - Key liaison between OSN and cable partners in all areas from sales to finance and legal ensuring day to day operations are in line with the overall business requirements.- Maximize sales and the growth of OSN's cable subscriber base and support the long term plan in alignment with the company's culture, mission and strategies. Show less

• Sales Strategy - Promotions Manager

  • Oct 2013 - Dec 2014

  Planning and managing campaigns to promote the company’s product and improving short/long term sales. Identify potential revenue generating opportunities. Develop business cases for future pricing changes. Develop detailed plans for promotions in line with the marketing strategy.

• Customer Retention Manager (UAE & Emerging Markets)

  • Apr 2010 - Sep 2013

  Churn performance management leading a team of 20 customer retention advisors. Maintain OSN's existing customer base. Achieved and exceeded churn targets: built a strong team with extensive retaining skills, effective communication approach with dealers to increase productivity and improve customer experience through external channels. Proposed and implemeneted well-structured retention campaigns aligned with the dynamic market challenges. Developed a communication plan to address high risk churners promoting existing offers and programming content. Show less