Experience

Council of Chief State School Officers

• United States
• Education Administration Programs
• 1 - 100 Employee

• Senior Marketing Specialist

  • Jan 2022 - Present



Chesapeake Lighthouse Foundation

• United States
• Education Administration Programs
• 1 - 100 Employee

• Communications Manager

  • Nov 2020 - Jul 2021



National Capital Area Council, Boy Scouts of America

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Director of Marketing and Communications

  • Aug 2019 - Oct 2020

  Developed and implemented successful plans to achieve strategic organizational, marketing, and communications goals internally and externally. Wrote, managed, and updated content for Council Blog, Facebook, Twitter, LinkedIN and Instagram accounts. Create goal-driven campaigns that increased online popcorn sales by 70% in 5 months, revived nearly canceled events, and sold out S.T.E.M events in record timing. Managed promotional initiatives and messaging to enhance press coverage and boost attendance numbers by producing fliers, ads, press releases, media kits and programs for special events. Developed and promoted corporate brand, images and identity to media and public by targeting demographics and devised strategic marketing initiatives to reach target audiences. Show less



Culchur Accessories LLC

• Online

• Founder

  • Jul 2018 - Oct 2020

  Founder of e-Commerce business specializing in women’s accessories. Engaged in online forums to stay abreast of new trends ; well-connected with strong networking and negotiating skills; liaison between distributor and customer. Operated autonomously in all facets of business, i.e., strategic planning, operations, merchandising, and marketing for Culchur online community; proficient in customer relations, brand positioning, revenue growth, financial management, driving operational excellence, business development, price negotiations. Demonstrated outstanding courtesy and strong interpersonal skills in all customer interactions; implemented all business-building expectations through web presence and social marketing via Facebook and Instagram. Completed all purchase orders & customer invoices; fulfilled customer shipping needs; maintained timely correspondence with clients throughout duration of sale; communicated order status; provided tracking and confirmed delivery; proficient in PayPal transactions, FedEx, UPS, USPS services. Drove sales by advertising via social media and presented to public at events to increase brand awareness; i.e., Wicomico County Fair. Show less



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Sales Specialist

  • Apr 2014 - Nov 2017

  Handled all administrative aspects of sales including: completing customer contracts, maintaining computerized files, cancellation policies, disclosures and processing customer payments. Discovered and overcame objections while demonstrating the benefits of the company's features and services. Worked with other employees to develop methods and procedures to increase sales; trained over 20 employees on sales methods, CRM systems, and customer service. Consistently exceeded monthly sales quotas; Top 20% Performer in the company in 2017. Emphasized product features based on analysis of customers' needs and on technical knowledge of product capabilities and limitations. Provider superior service to customers by responding to requests, inquiries, suggestions, and concerns. Co-created the office & regional newsletter, which entailed interviewing employees, writing articles, and editing the newsletter to create a polished product. Conferred with other employees and staff to coordinate company events; i.e., Christmas parties, Halloween Contests, and Volunteer Work for the Union. Show less



Lifetouch Sports & Special Events

• United States
• Photography
• 1 - 100 Employee

• Photographer

  • Sep 2013 - Mar 2016

  Captured images as directed utilizing a Nikon D7000, taking all aspects into consideration, including outside lighting, shadows, and lens requirements. Communicated effectively with clients to guarantee satisfaction and maximize chances of return business. Completed administrative duties and provided training to new photographers as needed. Captured images as directed utilizing a Nikon D7000, taking all aspects into consideration, including outside lighting, shadows, and lens requirements. Communicated effectively with clients to guarantee satisfaction and maximize chances of return business. Completed administrative duties and provided training to new photographers as needed.



WMDT-TV

• Salisbury, Maryland

• Studio Technician

  • Apr 2014 - Jun 2015

  Responsible for coordinating all studio operations - talent cues, distribution of scripts, stage and show set up. Operating cameras, TelePrompTer, or audio for live newscasts. Responsible for coordinating all studio operations - talent cues, distribution of scripts, stage and show set up. Operating cameras, TelePrompTer, or audio for live newscasts.



LIB Magazine

• long isand, ny

• Online Magazine Reporter Intern

  • Mar 2013 - May 2013

  Covered Long Island social events and news. Researched and reported 1 to 2 articles per week. Recognized for two published articles , ‘Long Island Ducks Fan Fest’, a piece uncovering local baseball talent and their journey to the majors and ‘W Girls,’ a piece covering a local school donating dresses for prom to underprivileged youth in the community. Covered Long Island social events and news. Researched and reported 1 to 2 articles per week. Recognized for two published articles , ‘Long Island Ducks Fan Fest’, a piece uncovering local baseball talent and their journey to the majors and ‘W Girls,’ a piece covering a local school donating dresses for prom to underprivileged youth in the community.



Moguldom

• United States
• Online Audio and Video Media
• 1 - 100 Employee

• Marketing Communications Intern

  • Mar 2013 - May 2013

  Effectively assisted company with managing social media accounts to assure conformance with the communication goals. Analyzed metrics to document social media presence for Bossip, Madame Noire, and Trailblazer. Responsible for the administration and organization of production, i.e. filming webseries, attending production meetings, coordinating travel, and being the liaison for the producers, talent, and executives. Effectively assisted company with managing social media accounts to assure conformance with the communication goals. Analyzed metrics to document social media presence for Bossip, Madame Noire, and Trailblazer. Responsible for the administration and organization of production, i.e. filming webseries, attending production meetings, coordinating travel, and being the liaison for the producers, talent, and executives.



MyBlockNYC

• New York, New York

• Marketing Intern

  • Oct 2012 - Jan 2013

  Raised awareness of app by creating emails, outbound phone calls, and "thank you" letters that conveyed the mission across different medias. Developed comprehensive and well researched contact list of over 100 business owners in the city. Established and maintained relationships with the community, consumers, employee and public interest groups Raised awareness of app by creating emails, outbound phone calls, and "thank you" letters that conveyed the mission across different medias. Developed comprehensive and well researched contact list of over 100 business owners in the city. Established and maintained relationships with the community, consumers, employee and public interest groups