Experience

WiPay Co., Ltd.

• Thailand
• Financial Services
• 1 - 100 Employee

• Chief Operating Offer

  • Aug 2021 - Present



RABBIT-LINE PAY COMPANY LIMITED

• Thailand
• Financial Services
• 1 - 100 Employee

• Head of Operations (Merchant, Risk, Settlememt and Customer service)

  • Mar 2015 - Jun 2021

  - Taking care of Operations Head that oversee the day-to-day operational works of 4 operation teams that include Merchant Management, Customer Service, Billing and Merchant Settlement including Risk Management teams. - Managing the policies and operatonal processes with support from HQ Planning teams in Korea.- Leading to implement the projects with HQ planning teams in Korea to support for thailand business.Managing the promotion admin tools to support for marketing team to launch the marketing campaigns.- Leading the teams to deal with and support for regulators (BOT and AMLO).



GMM Grammy PLC

• Thailand
• Entertainment
• 400 - 500 Employee

• Head of Payment Services

  • Feb 2012 - May 2015

  - Take care of payment gateway service unit head to manage the strategy and planning of payment services to serve the GMM's business especially eCommerce Business- Take care of Senior Project Manager Position to manage the Billing and Payment Gateway Services and its Projects in order to support for the GMM Grammy’s Businesses both online and offline- Take care of Project Manager Roles to manage the implementation project for online businesses (e-Commerce)- Take care of telecom consultant to provide all business processes and requirements for product vendor selection and manage to get the selected vendor for implementation



dtac

• Thailand
• Telecommunications
• 700 & Above Employee

• Project Manager and Account Manager

  • May 2007 - Aug 2011

  - Worked as Account Manager to manage Finance Group, People Group, Business Operation Division and Distribution Division to gather the initial requirements in order to perform assessment in terms of technical complexity and commercial information and also draft solution to propose back to business for consideration- Worked as Project Manager to manage project and vendor to implement the New Collection System (Credit and Debt Collection Management) to support the end-to-end business processes of the Business Operation Division.- Worked as Project Manager to manage project to make the design and improvement of the end-to-end business processes and also develop the Request for Proposal (RFP) for New Business Supply Chain Management System (SCM) Project in order to select the software package including system implementer to implement the full system to support the Business Operation Division to produce the DTAC products such SIM Card products, Refill (Voucher) and Devices etc to market effectively.- Responsible for Project Manager and Account Manager and also Application Lead Role to manage team, vendor and outsource to maintain the core existing SIM Management Application and the enhancement projects developed to support the Supply Chain Management Unit for producing the SIM Card Products to market.- Worked as Project Manager and Account Manager and also Application Lead Role to manage team, vendor and outsource to maintain the group of eRefill Applications or eRefill Portfolio and the enhancement projects developed to support the Happy Online or eRefill Business



Siam Teltech Computer Company Limited

• Telecommunications
• 1 - 100 Employee

• Manager

  • Apr 2005 - Apr 2007

  - Worked as Manager in Software Development Department to take care of Customer Care and Billing Project implementing for TT&T.- Worked as EAI Team Lead to manage team in order to implement the webMethods Application with vendor for Customer Care & Billing (CC&B) Project.- Worked as Project Manager to manage for team of System Integration and Testing, Service Provisioning, Network Inventory Management and Fault Management (Clarity Product) and Enterprise Application Integration (EAI) as follows for the Customer Care and Billing (CC&B) Project. - Enterprise Application Integration (EAI)- Service Provisioning- Network Inventory Management- Fault Management- Test Strategy and Planning- Unit Tests- Systems Integration Test- User Acceptance Test- Performance Test- Worked as Assistant Program Manager in Customer Care and Billing (CC&B) Project for fixed line operator (TT&T) in part of issue and gap management and worked closely with Software Product Consultants to find out the solution to resolve these issues and gaps.



Convergys (Thailand)

• Consultant

  • Nov 2002 - Apr 2005

  - Worked as Consultant to implement the part of Geneva Billing Application (Rating and Billing) which is the one of company products and manage the maintenance and patch releases for customers in Thailand Projects.- Responsible for gathering the requirement for change requests from customer and then coordinating with Change Request Team in UK in order to propose the customer the solution, time frame, number of efforts and prices for consideration. - Responsible for gathering all information and testing for all consultancy issue related to Billing Applications and then coordinating with UK team in order to propose the solution to customer to resolve the issue occurred.- Responsible for initial investigating and initial resolving the problems occurring on the Billing Application raised by customer in Thailand, Taiwan and Hong Kong and coordinating with the Development and International Support Team in UK in case of the defect and manage the patch delivery and monthly full release for customer in Thailand



Hutchison CAT Wireless Multimedia

• Telecommunications
• 1 - 100 Employee

• Assistant Manager

  • Nov 2001 - Nov 2002

  - Worked as Assistant Manager in Billing Department to design and manage the overall of Customized Billing and other interface Projects as following for Hutchison in Thailand.- Mediation Interface.- Real Time Rating (Voice, Unified Messaging and Data Contents).- Bill and Invoice Generation- Fraud Interface- Collection Application Interface and Debt management- Batch and online payment Interface- Overall in Billing System and etc.- Cooperated with Global Working Group located in Milan and UK to design and implement Global Billing Application and other interface Projects for Hutchison Group.- Coordinated with global team in Milan and UK for product delivery to Hutchison Thailand for customization



Shin Corporation Public Company Limited

• Assistant Manager

  • Oct 1995 - Apr 2001

  Shinawatra Computer and Communications, Thailand (2 years)- Responsible for developing the Billing system of Digital GSM by COBOL on MainFrame Platform.Cambodia Shinawatra Co., Ltd., Cambodia (3 years)- Responsible for designing and implementing the following in-house applications including some ERP applications in order to support to all users in the Cambodia Office.- Billing System- Inventory Management System- Payroll and Human Resource Management System - Financial interface and Financial Reports- Collection and Debt Management- Customer Relationship Management and customer services.All above systems had been programmed by Visual Basic and used the Informix and Oracle Database for operation.- Responsible for maintaining and monitoring the above systems. SHIN Satellite Public Company Limited., Thailand (1 year)- Responsible for designing and implementing the Billing Application, Order Management and Collection System for CS Internet by Visual Basic with Informix Database.Cambodia Shinawatra Co., Ltd., Cambodia- Responsible for designing and implementing the Data Warehouse and Data Mining Applications for management levels and also implemented the Billing Application for International Roaming Business and Fraud Management System by Visual Basic with Informix and SQL Server Database