Experience

C3 Media (Christopher Cox Consulting)

• Marketing Services
• 1 - 100 Employee

• Assistant Consultant

  • Apr 2023 - Present

  Assisting Christopher Cox, Social Media and Content Consultant, with various tasks such as content creation, social strategy development, competitor research, and data analysis for technology and media companies. Clients I support: Inflection AI, Scoop, Flex Index, and Business.com. Assisting Christopher Cox, Social Media and Content Consultant, with various tasks such as content creation, social strategy development, competitor research, and data analysis for technology and media companies. Clients I support: Inflection AI, Scoop, Flex Index, and Business.com.



Ingenio

• Côte d'Ivoire
• IT Services and IT Consulting

• Senior Community Manager

  • Nov 2020 - Dec 2022

  • Developed quality standards to review new advisor applications adding over 500 vetted spiritual professionals to Keen's marketplace. • Launched first onboarding program for new advisors resulting in 20% increase week over week of earning advisors. • Managed self-service Knowledge Base with educational resources and product information for advisors to run their businesses reducing inbound support tickets. • Led all advisor communications and product marketing incl. new feature roll outs, training materials, quarterly newsletters, + surveys. • Conducted research by synthesizing quarterly NPS surveys, 1:1 interviews, user behavior trends, and online forum discussions to drive product development. • Partnered with key stakeholders to ensure the needs of advisors were considered in all strategy, policy, marketing + product decisions. Show less



Scoop Technologies, Inc.

• Community Manager

  • Aug 2018 - Feb 2020

  • Launched event program to connect carpoolers and gather product feedback to report internally • Organized carpooler testimonial shoots producing over 20 videos to share with current and prospective customers • Managed community blog content calendar creating posts to educate and celebrate carpoolers leading to a reduction in lower-tiered support inquiries • Collaborated across the organization to boost trip retention and support acquisition strategy • Developed internal program for employees to connect with carpoolers Show less



Prynt

• United States
• Apparel & Fashion

• Community Manager

  • Dec 2016 - Aug 2018

  • Created national ambassador program to engage and reward users for spreading the word about Prynt • Managed social channels (Facebook, Instagram, Twitter) increasing post engagement and organic web traffic by 30% compared to previous year • Organized brand partnerships for social giveaways • Administered focus groups of core demographic to test new product • Gathered + reported user feedback to product and dev teams • Partnered with lifestyle + tech influencers for content creation and product reviews • Developed PR strategy securing coverage in major lifestyle + tech media • Composed app, website, press, and promotional copy for Prynt brand • Collaborated with Creative team to plan photo + video content for all marketing campaigns • Represented Prynt at over 50 events including SXSW, VidCon, and CES • Managed recruiting and daily tasks of PR Coordinator Show less



PARISOMA

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Community Manager

  • May 2014 - Oct 2016

  • Directed tours of space to potential members resulting in a 50% conversion rate of tours to new memberships, surpassing quarterly sales goals • Planned and executed events, including pop-ups, panels + demos at PARISOMA garnering up to 250 attendees per event • Managed logistics for event rentals including orders and budgeting • Managed administration system for on-boarding, off-boarding, and invoicing members • Developed and maintained relationships with new and existing members to create meaningful community life to suit member needs • Created content for blog + weekly newsletter increasing subscriptions • Tracked weekly ticket, rental, and day pass sales to analyze revenue stream over time • Served as the point of contact for over 100 members of PARISOMA • Pitched new business opportunities resulting in new floor acquisition • Launched co-working passport program with new global partners • Executed contracts with vendors, service providers, + partners Show less



Scoutmob

• Technology, Information and Internet
• 1 - 100 Employee

• Public Relations

  • Aug 2013 - Dec 2013

  • Assisted on-site for special events, including Scoutmob’s annual Halloween party garnering over 1300 attendees. • Generated new blog posts and editorial content to increase brand awareness through Tumblr and affiliate newsletters. • Developed strategy to raise LinkedIn engagement resulting in a 10% increase in followers over three months. • Produced extensive media contact list used for Scoutmob Shoppe marketing outreach. • Assisted on-site for special events, including Scoutmob’s annual Halloween party garnering over 1300 attendees. • Generated new blog posts and editorial content to increase brand awareness through Tumblr and affiliate newsletters. • Developed strategy to raise LinkedIn engagement resulting in a 10% increase in followers over three months. • Produced extensive media contact list used for Scoutmob Shoppe marketing outreach.



Allied Integrated Marketing

• United States
• Advertising Services
• 1 - 100 Employee

• Marketing and Promotions

  • Jan 2013 - Aug 2013

  • Worked with senior and assistant publicists of Paramount Pictures to execute public relations, marketing, and publicity coordination on behalf of Paramount's southeastern markets including Atlanta, Charlotte, and Raleigh • Developed and promoted advance screening events to reach appropriate target audiences, garnering over 300 attendees using grassroots and WOM strategies • Collaborated with supervising publicists to organize and execute large-scale events including talent appearances and movie premieres • Documented numerous events for all major movie studios in collaboration with publicists' event reports • Assembled and submitted publicity reports for Paramount Pictures detailing regional promotions Show less



Shout Restaurant & Lounge

• United States
• Restaurants
• 1 - 100 Employee

• Host/Receptionist

  • May 2012 - Apr 2013

  • Maintained restaurant image by providing attentive customer service as the restaurant's first impression. • Communicated with guests about event planning options and reservation confirmations. • Maintained restaurant image by providing attentive customer service as the restaurant's first impression. • Communicated with guests about event planning options and reservation confirmations.