Tamothy Bowe -Jolly
Sr. Risk Analyst at Netevia- Claim this Profile
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Bio
Amber Melendrez
In the two years that I worked with Tamothy she proved to be a hard-worker and dependable co-worker. She could be counted on to get the job done and assist her co-workers when needed. She was great to work with and I would definitely recommend her.
Amber Melendrez
In the two years that I worked with Tamothy she proved to be a hard-worker and dependable co-worker. She could be counted on to get the job done and assist her co-workers when needed. She was great to work with and I would definitely recommend her.
Amber Melendrez
In the two years that I worked with Tamothy she proved to be a hard-worker and dependable co-worker. She could be counted on to get the job done and assist her co-workers when needed. She was great to work with and I would definitely recommend her.
Amber Melendrez
In the two years that I worked with Tamothy she proved to be a hard-worker and dependable co-worker. She could be counted on to get the job done and assist her co-workers when needed. She was great to work with and I would definitely recommend her.
Experience
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Netevia
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United States
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Financial Services
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1 - 100 Employee
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Sr. Risk Analyst
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Jul 2023 - Present
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Cynergy Data
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United States
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Financial Services
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1 - 100 Employee
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Sr. Risk Analyst
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Sep 2011 - Sep 2018
Conduct regular processing reviews and analysis on client’s merchant’s accounts Ensure merchant’s processing is consistent with Visa and MasterCard operation regulations Provide excellent customer service Minimize company and client’s losses due to fraudulent activity Conduct merchant interviews and collect information and documentation for risk assessment. Conduct regular processing reviews and analysis on client’s merchant’s accounts Ensure merchant’s processing is consistent with Visa and MasterCard operation regulations Provide excellent customer service Minimize company and client’s losses due to fraudulent activity Conduct merchant interviews and collect information and documentation for risk assessment.
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Fidelity National Information Services
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1 - 100 Employee
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EFT Disputes Supervisor
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Oct 2008 - Sep 2011
Resolve customer complaints and customer problems that have been escalated from a team member Prepare daily, weekly and monthly statistical reports of call volume, activities completed (e.g., volume of transactions processed by type, processing goals versue actual production) and man hours worked. Responds to client inquires regarding Chargebacks, adjustments and procedures. Resolve problems identified by the customers Coordinates and provide training for financial institutions as requested Organize and schedules work and timeoff of subordinated, manages individuals performance, interview applicants and assisit management in making selection decisions. Show less
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Risk Analyst
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Feb 2007 - Aug 2008
Review daily risk processing exceptions and determine payment or escalation requirement. Educate merchants on proper credit card acceptance procedures and ensure merchant processing is consistent with card association operating rules and regulations. Assist management with various projects to ensure department needs are met and/or other ad hoc duties assigned Conduct regular processing reviews and analysis on high risk accounts. Assist management in risk monitoring in assessing needs for holding funds, creating chargeback reserves, and release of reserves. Assist with completion of monthly and quarterly PCI Compliance Reports. Assist with credit underwriting of new merchant accounts as needed Show less
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RBS Lynk
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Financial Services
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100 - 200 Employee
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Risk Analyst / Quality Analyst
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Apr 2000 - Feb 2007
Conducted one on one meetings with employees to discuss performance. Processed Re-underwriting/ Merchant Review Forms. Conducted merchant interviews and collected information and documentation for risk assessment. Educate merchants on proper credit card acceptance procedures and ensure merchant processing is consistent with card association operating rules and regulations.Monitored historical merchant activity in the areas of MATCH, retrievals, chargebacks, deviation from monthly volume and average ticket. Monitored and analyzed data received for the Risk quality and call monitoring program.Conducted trend analysis of outcomes and service delivery using Witness call recording systems and other technology.Ensured employees were in compliance with Risk operating policies and procedures.Assisted in process improvements for Quality. Provided process improvements and written procedure changes Show less
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Risk Analyst
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2000 - 2007
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Risk Analyst
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2000 - 2007
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Community
