Experience

Progressive Health

• Health, Wellness & Fitness
• 1 - 100 Employee

• Front Desk Receptionist/ technician

  • Apr 2019 - Dec 2021

  · Check-In and schedule patients for therapists · Demonstrate empathy and active listening during patient encounters · Maintain outstanding customer service skills and work well under pressure · Clearly understand all HIPAA guidelines and ensure guidelines are followed in all situations · Provide timely response to patient and supervisor requests · Possess great data entry skills · Check-In and schedule patients for therapists · Demonstrate empathy and active listening during patient encounters · Maintain outstanding customer service skills and work well under pressure · Clearly understand all HIPAA guidelines and ensure guidelines are followed in all situations · Provide timely response to patient and supervisor requests · Possess great data entry skills



Natus Newborn Care

• United States
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Newborn Hearing Screen Technician

  • Mar 2018 - Apr 2019

  Conducts all universal infant hearing screenings on babies born at or transferred to the hospital or as ordered by Physicians. Obtains pertinent history as required to complete forms Completes all electronic charting, including dropping appropriate charges, and scanning Infant Progress Reports. Complete Infant Progress report with appropriate history provided, obtaining signature when parent is available. Provide nursery with a list of babies and results for the charge nurse. Enters hearing test results into the system. Reports follow up statistics to ODH when requested. Maintains report format for statistics on Infant Hearing screening program Maintains equipment and notifies manager when supplies are low. Monitors calibration and cleaning schedule on all equipment. Show less



Creative Hair Beauty and Barber Shop

• Cosmetologist

  • Feb 2007 - Nov 2018

  Provide proper hair care to clients. Perform shampoo, conditioner, and styles to clients. Schedule and consult clients. Provide proper hair care to clients. Perform shampoo, conditioner, and styles to clients. Schedule and consult clients.



Foxworth Chiropractic

• Medical Practices
• 1 - 100 Employee

• Chiropractic Assistant

  • Dec 2013 - Dec 2015

  Scheduling and answering phone. Making sure new patient folders are complete. Filing and copying paperwork. Filed and verified medical insurance. Provide excellent customer service. Assist patients with therapeutic exercises. Assist patient with doctor’s order such decompression, electrical stimulation, and brace fitting. Providing a home exercise program to patient upon request of doctors. Scheduling and answering phone. Making sure new patient folders are complete. Filing and copying paperwork. Filed and verified medical insurance. Provide excellent customer service. Assist patients with therapeutic exercises. Assist patient with doctor’s order such decompression, electrical stimulation, and brace fitting. Providing a home exercise program to patient upon request of doctors.



Mississippi Sports Medicine & Orthopaedic Center

• United States
• Medical Practices
• 1 - 100 Employee

• Physical Therapy Aide

  • Nov 2011 - Dec 2013

  Supports physical therapy care delivery by preparing treatment area, patient, equipment, and materials, and performs procedures under the supervision of a physical therapist or physical therapy assistant. Prepares treatment room for patient by following prescribed procedures and protocols. Prepares patients for physical therapy treatment by welcoming, comforting, providing and/or assisting patient into physical therapy apparel or apertures. Provides information to patients by answering questions and requests and allaying fears. Helps treat patients by applying heat packs and paraffin dips, assisting patients into whirlpool, helping patients onto exercise equipment, monitoring motion, tracking walking time and distance, measuring mobility, and performing prescribed exercises and strengthening techniques. Educates patients by demonstrating proper use of equipment and exercise routines. Maintains patient confidence and protects operations by keeping information confidential. Maintains safe and clean working environment by complying with procedures, rules, and regulations. Provides equipment and supplies by sterilizing and delivering equipment and supplies to treatment area, positioning equipment for therapist access, and positioning patient on equipment. Show less



Walgreens

• United States
• Retail
• 100 - 200 Employee

• Photo Specialist

  • Mar 2008 - Nov 2011

  Assist customers as needed. Develop and process film. Provide excellent customer service. Assist customers as needed. Develop and process film. Provide excellent customer service.