Experience

Madison National Life Insurance Company, Inc
• United States
• Insurance
• 1 - 100 Employee
• Administrative Assistant

  • Mar 2018 - Present

Healthgrades
• United States
• Hospitals and Health Care
• 300 - 400 Employee
• Customer Relationship Specialist

  • Apr 2014 - 2018


Barlow Builders Inc

• Vice President

  • 1999 - 2018

  Welcome to Barlow Builders, Inc. We are a locally owned company here in the greater Madison, WI area. Our owner, Brad Barlow, is dedicated to helping you with your home. He will assist you in repairing and improving your home with honesty, quality and affordable prices. Brad and his team are here to help you, the homeowner, through every step of your remodel by taking away your stress and making it an enjoyable and easy process for you and your family. Welcome to Barlow Builders, Inc. We are a locally owned company here in the greater Madison, WI area. Our owner, Brad Barlow, is dedicated to helping you with your home. He will assist you in repairing and improving your home with honesty, quality and affordable prices. Brad and his team are here to help you, the homeowner, through every step of your remodel by taking away your stress and making it an enjoyable and easy process for you and your family.


Medical Transportation Management
• United States
• 1 - 100 Employee
• Customer Service Representative II

  • Aug 2013 - Apr 2014

Cross Country Cable, Inc
• Payroll Assistant

  • Aug 2010 - Aug 2013


Energy Services Inc.

• United States
• Construction
• 1 - 100 Employee

• Human Resources Coordinator

  • Jun 2010 - Jul 2010

  • New hire processing and Coordinate benefits (i.e. 401(k), health and dental insurance) • Maintain employee records, organize and maintain company files and records • New hire processing and Coordinate benefits (i.e. 401(k), health and dental insurance) • Maintain employee records, organize and maintain company files and records



Badger Display Signs Inc

• United States
• Software Development

• Office Manager

  • Mar 2003 - Mar 2010

  • Answer telephone calls, greet and direct visitors to proper personnel • Track and process accounts payable and receivables and invoice customers • Process biweekly statements, prepare customer information and files for collections • Prepare various reports as required for company end of month and yearly reconciliation • Assist owner and Account Sales Representatives with administrative duties • New Hire processing, coordinate benefits (i.e. 401(k), health and dental insurance) • Maintain employee records and files • Process biweekly payroll, daily time card entry, sales and commissions entry • Process mail, maintain office equipment, order office supplies as needed



Charter Communications

• United States
• Telecommunications
• 700 & Above Employee

• Administrative /Sales Assistant

  • May 1985 - Feb 2003

  • Performed payment processing for direct sales collections; conduct payment reconciliation, data entry for payments, adjustments and department generated orders • Assisted customers with billing questions and other customer service related issues • Prepared department sales, territory management & other reports as needed • Monitored sales representative activities; tracking, auditing for charge backs, verify sales paperwork, solicitation activity and commission sheets • Processed payroll for direct sales personnel/contractors • Assisted with recruitment functions, which include; assisting with new hire paperwork, job Postings, pre-employment testing; applicant tracking • Coordinated benefits (i.e. 401(k), enrollment and administration) • Maintained records and files in accordance with state and federal laws • Collected and reviewed payroll records, summarized hours for Corporate payroll processing and verified bi-weekly paychecks and research pay discrepancies • Responded to and routed employee questions and concerns Operated a 10-line telephone switchboard, routed incoming telephone calls to appropriate individuals, greeted and announce visitors, and assisted various departments with administrative duties as needed. Collections Representative, Accounting & Customer Service Departments Verified account information for the collection agency, and tracked subscriber equipment that had not been returned. Customer Service Representative Sold a full range of services, resolved customer concerns, issued account credits as necessary. Utilized mature judgment, problem solving and trouble-shooting skills.