Experience

Pilgrim Clothing

• Retail
• 1 - 100 Employee

• Department Manager

  • Oct 2015 - Present

  -Organising staff rosters -Developing and implementing procedures -Staff hiring, training and managing -Use of Excel and Deputy to process and submit staff time sheets -Experience with Microsoft Outlook -Maintaining stock levels -Ordering stationary -Processing supply invoices -Processing and shipping online orders -Processing inter branch transfers -Customer service, in person, phone and email -Monthly and annual stock take -Meeting KPI’s -General housekeeping -Visual Merchandising -Use of Futura, Retail management program Show less



Burlesque Baby and Mame Clothing

• Perth, Western Australia, Australia

• Store Manager

  • Apr 2008 - Oct 2015

  Managed 2 businesses simultaneously under one owner. -Editing and updating 2 web stores -Staff hiring, training and managing -Liaising with international wholesalers and external companies -Ordering and maintaining stock levels -Paying invoices -Following up overdue customer accounts -Processing cheques and money orders -Daily banking -Processing and shipping internet orders -Opening and closing procedures -Daily reconciliation of store accounts -Customer service, in person, phone and email -Annual stock take -Social media management -On site visits with wholesalers -General housekeeping -Window dressing Show less



Demmer Galleries

• Australia
• Arts & Crafts

• Sales and Management

  • Jan 2004 - Mar 2008

  -Liaising with suppliers, clients and interior decorators -Ordering and maintaining stock levels -Paying invoices -Following up overdue customer accounts -Daily reconciliation of store accounts -Customer service, in person, phone and email -Annual stock take -General housekeeping -Staff training -Created framed artwork for sale -Liaising with suppliers, clients and interior decorators -Ordering and maintaining stock levels -Paying invoices -Following up overdue customer accounts -Daily reconciliation of store accounts -Customer service, in person, phone and email -Annual stock take -General housekeeping -Staff training -Created framed artwork for sale