Tammy Sison

Virtual Assistant at Agents Republic Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Central Luzon, Philippines, PH

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Credentials

  • Registered Midwife
    Professional Regulation Commission
  • Subprofessional Passer
    CIVIL SERVICE

Experience

  • Agents Republic Inc.
    • Canada
    • Outsourcing/Offshoring
    • 1 - 100 Employee
    • Virtual Assistant
      • Sep 2019 - Present

      Answering calls from patients for admission Data entry of the patient's information to the Client Information System Ensuring customer satisfaction and assisting patient concerns Responsible for evaluating the documents to ensure that appropriate information has been obtained for billing purposes Answering calls from patients for admission Data entry of the patient's information to the Client Information System Ensuring customer satisfaction and assisting patient concerns Responsible for evaluating the documents to ensure that appropriate information has been obtained for billing purposes

  • So Suite
    • Philadelphia, Pennsylvania, United States
    • Guest Experience Specialist
      • Jan 2020 - Jul 2021

      Handled a total of 104 units of an Airbnb Super Host with constant bookings daily. Answer phone calls, text messages, emails, and messages through each booking platform e.g. AirBnB, Booking.com, VRBO, HomeAway, TripAdvisor, Direct bookings. Ensuring client satisfaction by providing excellent customer service Assist with operation scheduling, directly support the finance team and the operations team to lead the day to day operations, and communicate with guests as needed Handle customer complaints, requests, and feedback. Responsible for issuing refunds to guests as needed Responsible for monitoring Breezeway for utility task management Social Media Marketing - Instagram and Facebook Responsible for sending quotes to guests interested in stay extensions and processing their payments through Guesty and Stripe. Provide reviews to guests as need be Monitor guests' activity and provide notifications or warnings using NoiseAware (noise monitoring) & FreshAir (smoke detecting apparatus) Updating guests access codes using Lynx Provide guests with their pre-check-in links and instructions through Duve. Issuing endorsements to the team using Asana Updating Notion for FAQ's Show less

  • Pioneer Life Insurance
    • United States
    • Insurance
    • 1 - 100 Employee
    • Supervisor Central and Northern Luzon Administration
      • Jul 2014 - Sep 2019

      Agency Licensing/Contracting and Benefits Pre-underwriting of New Business and Basic Policy Service Cashiering, Petty Cash Disbursement and provisional Receipts Administration Office Management Supervising daily branch operations, a total of 5 branches nationwide Reporting of Branch Statistics to Department Head Daily Email Communication (IBM Notes) Agency Licensing/Contracting and Benefits Pre-underwriting of New Business and Basic Policy Service Cashiering, Petty Cash Disbursement and provisional Receipts Administration Office Management Supervising daily branch operations, a total of 5 branches nationwide Reporting of Branch Statistics to Department Head Daily Email Communication (IBM Notes)

  • Intertech Marketing Sales and Services
    • Sales Coordinator
      • Jan 2013 - Feb 2014

      Receive orders from customers Process orders and schedule deliveries for supplies, materials, equipment, and services to customers Sourcing of suppliers local and abroad Keep records and create reports regarding supply costs Receive orders from customers Process orders and schedule deliveries for supplies, materials, equipment, and services to customers Sourcing of suppliers local and abroad Keep records and create reports regarding supply costs

  • Red Cross Blood Services
    • United States
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Volunteer Nurse
      • 2012 - 2013

      Help victims of disaster Provide care and comfort to ill and injured service members and veterans Teach others lifesaving skills such as First Aid and CPR Help staff with blood drives Help victims of disaster Provide care and comfort to ill and injured service members and veterans Teach others lifesaving skills such as First Aid and CPR Help staff with blood drives

  • Nobletrends Outbound Inc.
    • Vigan
    • Call Center Representative
      • 2011 - 2012

      Following call center “scripts” when handling different topics Identifying customers' needs, clarify information, research every issue and providing solutions Responsible for gathering customer's Credit Card information for payment purposes Following call center “scripts” when handling different topics Identifying customers' needs, clarify information, research every issue and providing solutions Responsible for gathering customer's Credit Card information for payment purposes

Education

  • University of Northern Philippines
    Bachelor of Science in Nursing, Nursing Science
    2006 - 2011
  • University of Northern Philippines
    Bachelor of Science in Midwifery, Nurse Midwife/Nursing Midwifery
    2006 - 2008

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