Experience

Anthem

• Business Change Manager

  • Nov 2012 - Present

  Specialize in organization effectiveness: strategic planning and project managment. Directly support the business unit and ensure activities are aligned with corporate strategy. Skilled in managing mid to large-scale change/project initiatives including knowledge of planning models and methodology, project management and change management experience (strategic and execution). Responsible for identifying potential issues, project changes, and scope data. Lead efforts to identify best… Specialize in organization effectiveness: strategic planning and project managment. Directly support the business unit and ensure activities are aligned with corporate strategy. Skilled in managing mid to large-scale change/project initiatives including knowledge of planning models and methodology, project management and change management experience (strategic and execution). Responsible for identifying potential issues, project changes, and scope data. Lead efforts to identify best practices. Identify impacted parties, business partners, and resources required. Develop and design processes and systems that support business needs. Design methods for integrating functions and processes. Conduct cost/benefit analyses. Build support for business change throughout the business unit. Provide process, project, and change management methodology coaching/consulting support to both local and enterprise wide initiatives.Coordinate the project prioritization and scheduling activities for the business unit. Provide expertise to the business areas in culture/change management activities. Provide expertise in process planning and portfolio management activities. Support the execution of the operating plan. Understand strategic vision, how that vision translates into tactical implementations and how to manage the expectations of Executive leadership to ensure coordination of efforts between MBUs, states and P&L owners. Identify impacted parties, business partners, and resources required. Expertise in identifying issues, project change, path to green and escalating as appropriate. Creates, validates and manages reports, analysis, and communication needs to ensure alignment organizationally. Show more Show less



BCBSGA

• Senior Account Service Manager

  • Jun 2009 - Dec 2012

• Account Service Manager III

  • Dec 2005 - Jun 2009

• Sales Assistant

  • Aug 2000 - Dec 2005