Loan Operations Assistant

• Jan 2018 - Present

Bank Teller

• Sep 2017 - Jan 2018

Bartender (Part Time)

• Aug 2017 - Present

Retail Associate (Part Time)

• Jun 2017 - Present

Driver

• Dec 2016 - May 2017

Provide a safe, affordable alternative form of transportation to individuals Provide a safe, affordable alternative form of transportation to individuals

Verification Clerk

• Jun 2016 - Mar 2017

Maximize lending opportunities while minimizing the rate of loss. Make approval/decline decisions on revolving credit applications for consumers with a marginal or tarnished credit history in a fast paced, high volume work environment while adhering to federal and state regulations and company guidelines. Direct contact with consumer and merchant base with discretionary lending authority up to $15,060. Assist merchants with submitting credit applications, charges and charge authorizations, reading and explaining terms, conditions and promotional information to consumers, software issues and access to merchants' sales portal. Show less

Verification Specialist

• May 2016 - Jun 2016

Credit Analyst

• Feb 2016 - May 2016

Call Center Customer Service Representative

• May 2015 - Feb 2016

New Account Representative

• Nov 2013 - May 2015

Open consumer & commercial deposit accounts; cross-sell products; issue instant-issue ATM & debit cards; handle a variety of account transaction disputes & fraud; resolve customer problems & questions; maintain new account packets

Notary Public

• Jun 2014 - Feb 2015

Call Center Customer Service Specialist

• Aug 2008 - Nov 2013

Provide full range of customer service oriented telephone & email support to customers & bank personnel; Process stop payments, check orders, transfers, and various other account needs; assist customers with debit cards including lost/stolen requests, issue PIN numbers in Shazam; assist customers with internet & voice banking; Process lock box service deposits; Process deposit verifications; Process & submit customer's credit card payments

ATM/Debit Card Coordinator/Securities Bookkeeper

• Jul 2004 - Aug 2008

Ordered, uploaded, & maintained ATM & Debit cards for 5 banking locations; handled all ATM/Debit Card disputes; maintained & balanced Bank Securities portfolio including Pledged Securities; balanced Prepaid Asset & Depreciation General Ledger Accounts; backed-up phone receptionist

Financial Partner/Proof Operator

• Aug 1999 - Jul 2004

Assisted in opening of new bank branch; all possible duties on Deposit side of banking from teller & new accounts to proof operator; submitted check orders; maintained & balanced ATM weekly; Vault teller

Seasonal Continuing Education Instructor

• Sep 2007 - Nov 2013

Taught Beaded Jewelry Making and Couple's Dance Classes Taught Beaded Jewelry Making and Couple's Dance Classes

Teller/New Account Representative

• Oct 1995 - Aug 1999

Helped open new branch location; performed all teller & new account duties except handling IRAs Helped open new branch location; performed all teller & new account duties except handling IRAs

Bookkeeper to Administrative Assistant

• Nov 1993 - Oct 1995

Bookkeeping; payroll to collections; Account Payable & Receivable; as Administrative Assistant to Chamber Director worked on everything from "inquiry labels" to Visitors Guide Advertisements & Special Events Bookkeeping; payroll to collections; Account Payable & Receivable; as Administrative Assistant to Chamber Director worked on everything from "inquiry labels" to Visitors Guide Advertisements & Special Events