Experience

University at Buffalo's School of Dental Medicine

• United States
• Education Management
• 1 - 100 Employee

• Implant Patient coordinator

  • Sep 2023 - Present

• Dental Care Coordinator

  • Jul 2021 - Sep 2023

  Dental school



Avon

• Personal Care Product Manufacturing
• 700 & Above Employee

• Sales Representative

  • Apr 2008 - Present

  United States


Healthy Living Transitions
• United States
• 1 - 100 Employee
• Home Health Aide

  • May 2021 - Dec 2021


University at Buffalo School of Dental Medicine

• United States
• Education Management
• 1 - 100 Employee

• axiUm Administrator

  • Jul 2018 - Jul 2021

  Buffalo/Niagara, New York Area

• Application Support Specialist

  • May 2014 - Jul 2018

  Buffalo/Niagara, New York Area I provide full level support for all end users problems within the clinic and follow them through to resolution, usually beyond that which is required of me. I am always eager to share knowledge with coworkers and to collaborate in order to find a solution to a variety of problems, always interacting in a professional, respectful and helpful manner.

• Clinical operations

  • Oct 2013 - May 2014

  Buffalo/Niagara, New York Area Made appointments based on the referrals for both oral surgery /pediatric clinics. Responsible for following up with patients, for all outstanding referrals and recall visits. Reported schedule and procedures to oral surgeons for a weekly meeting. Submitted pre determination to insurance companies for oral surgery procedures. Updating availability in computer system for all clinics. Helped with all overflow phone calls for admissions office and Val -pak line. Mailed out applications at… Show more Made appointments based on the referrals for both oral surgery /pediatric clinics. Responsible for following up with patients, for all outstanding referrals and recall visits. Reported schedule and procedures to oral surgeons for a weekly meeting. Submitted pre determination to insurance companies for oral surgery procedures. Updating availability in computer system for all clinics. Helped with all overflow phone calls for admissions office and Val -pak line. Mailed out applications at request of new patients. Daily confirmation calls.



YMCA Buffalo Niagara

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Member Service Representative

  • Sep 2018 - Nov 2020

  Buffalo/Niagara, New York Area 1. Provides outstanding service to members, guests, and program participants at the Y and on the phone, contributing to member retention. 2. Builds relationships with members; helps members connect with one another and the Y. greets members by name. 3. Conducts interviews and tours responsive to the needs of prospective members. 4. Sells memberships and registers program participants. Records sales and registrations according to Association procedures. 5. Stays current on… Show more 1. Provides outstanding service to members, guests, and program participants at the Y and on the phone, contributing to member retention. 2. Builds relationships with members; helps members connect with one another and the Y. greets members by name. 3. Conducts interviews and tours responsive to the needs of prospective members. 4. Sells memberships and registers program participants. Records sales and registrations according to Association procedures. 5. Stays current on program and membership information to communicate effectively with members, guests, and program participants. 6. Applies YMCA policies when dealing with member services. 7. Maintains facility control and security by scanning member key tags, maintaining sign-in sheets and issuing equipment and/or keys. 8. Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues. 9. Carries out risk management and emergency procedures in accordance with Association guidelines, completes and files necessary paperwork. 10. Participates as a team member during special promotions and annual campaigns. 11. Attends training sessions and staff meetings as required. 12. Supports office staff when necessary. 13. Performs other duties as assigned. As a Strength instructor.. 1. Instructs members in the proper use of strength and cardiovascular equipment. 2. Designs personalized strength training programs for all members including persons with special needs, refers individuals with special needs to the fitness director when required. 3. Evaluates the fitness status and needs of members and recommends appropriate goals. 4. Provides supervision, encouragement and assistance to members. 5. Promotes the YMCA by personal example and verbal communication. 6. Cleans and maintains all strength training and cardiovascular equipment. 7. Maintains order and organization of files at Wellness Center desk. Show less



MacDonald & Tyska Orthodontics

• United States
• Medical Practices

• Dental Assistant / Treatment Coordinator/Scheduling coordinator

  • Oct 2002 - Oct 2013

  Clarence, New York & Tonawanda, New York Treatment coordinator responsible for initial consults with potential patients - included digital photos, contacting insurance company, review treatment plan and financial contract. Collecting initial payments, signatures on all required documents, submitting to insurance. Responsible for all new patient calls and scheduling appointments and confirmation calls. Dental assistant : responsibilities included seating patients, taking apart to remove wires so patient could brush/floss. Wrote… Show more Treatment coordinator responsible for initial consults with potential patients - included digital photos, contacting insurance company, review treatment plan and financial contract. Collecting initial payments, signatures on all required documents, submitting to insurance. Responsible for all new patient calls and scheduling appointments and confirmation calls. Dental assistant : responsibilities included seating patients, taking apart to remove wires so patient could brush/floss. Wrote treatment notes in the chart for the DDS noting all procedures completed for said visit, assisted the DDS with all procedures from banding to bonding full brackets , reviews all instructions and assisted parents with technique and maintenance of the palletal expander. Initial records: took all radiographs (panoramic, cephalometric and bitewings) impressions, wax bite and spacers. Trace ceph to help doctors to plan treatment. Reviews all new patient instructions and reviewed monthly updates with patients and parents. Show less



Intercontinental Branded Apparel - Division of Hart Schaffner and Marx

• Production Planning Supervisor

  • Jan 1994 - Oct 2002

  Buffalo/Niagara, New York Area



Intercontinental Branded Apparel

• Production floor administration

  • Oct 1989 - Jan 1994

  2020 Elmwood Ave, Buffalo, NY