Health Assistant

• Sep 2019 - Present

Independent Consultant

• Nov 2016 - Present

Operations & Business InfrastructureAssists in the development of business formations.Completed, filed and aquired a Cannabis Medical and Recreational business license in the city of Long Beach.Competitive cannabis license writer that has completed applications in Unincorporated Riverside, Pasadena, South Lake Tahoe, Long Beach, California City and Phase 3 Los Angeles.Develops Standard Operating Procedures, Employee Manuals, and Employee Forms.

Operations Manager

• Oct 2015 - Jun 2017

Managed two high volume, quick serve restaurant locations.Developed Standard Operating Procedures and Employee Training Program. Managed Food and Beverage Costs, Labor Costs. Inventory Control and Waste Management.Managed Employees. Recruitment, hire, train, coach, discipline, terminate.

Customer Service Associate

• May 2013 - Feb 2015

Provided exceptional Customer Service in a high volume café. Prepared food and drinks responsibly to best food and handling practices.Greet Customers, answered phones, complete accurate food and beverage orders, finalize monetary transactionsOpening and Closing Procedures

Customer Service/Sales

• Apr 2012 - Oct 2013

Sales and Customer Service to parents with young babies and toddlers.Lead Educational Classes for Parents and Children.Demonstrations of natural baby products and uses.Shipping and Receiving of baby products and natural body care.Follow up on orders and resolve any concerns about the order.

Front End Supervisor

• Oct 2008 - Jun 2010

Account and Balance Safe. Count out Cashiers. Make Deposits.Mange Staff Schedule. Reconcile schedule issues.Complete daily Manager's Report. Perform Quarterly inventory.Reconcile Costomer complaints and Process Returns,Purchase and Merchendise of the Hard Goods Department.

Office and Project Manager

• May 2006 - Aug 2008

General Bookkeeping with QuickBooks Pro. Generated Reports. Managed Grant Money. Journal Entries. Reconciliation of bank accounts. Process Donations. Prepare Bank Deposits. Payroll. Preparation of A-133 Audit with a $500,000 yearly budget, and no material findings.Recruit, interview, training of new employees and volunteers. Implementated internal controls to increase transparency and reduce fraud.Attended Confrences to provide trainings and presentations to audiences of 50-500 using PowerPoint Presentation.

Administrative Assistant

• Feb 2006 - May 2007

First Point of Contact at the Front Desk. Greeting all guests. Coordinating Appointments.Answer 5 line phone system with professionalism and directed calls.Distributed mail and messages.Maintained the office equipment and inventory of office supplies.Process and record deposits.

Manager

• Jul 1999 - Apr 2005

Serve Guests Specialty Food and Beverages. Process Payments. Keep area clean and sanitized to Health Department code.Manage employee schedule. Cover shifts as needed.Inventory and Order of products daily.Account for Safe and Deposits daily.Reconcile Customer Complaints and Resolve any issues.