Experience

City of Peabody

• Government Administration
• 100 - 200 Employee

• Senior Clerk

  • Dec 2017 - Present



Town of Marblehead Revenue Department

• Senior Clerk

  • Dec 2016 - Dec 2017



Marblehead Public Schools

• Primary and Secondary Education
• 1 - 100 Employee

• Administrative Assistant

  • Jul 2014 - Dec 2016

  Administrative Assistant to the Executive Director of Technology and Operations. Administrative Assistant to the Executive Director of Technology and Operations.



Waldman Plumbing and Heating

• Customer Service / Dispatch Specialist

  • Sep 2008 - Feb 2014

  Scheduling all jobs including projects, service work and emergenciesProviding extensive administrative support to the owner of the companyScheduling and coordinating safety and product training for all employeesResponsible for maintenance and repairs on fleet vehiclesHandling difficult customer service issues in a timely and effective manner Ordering parts, entering and receiving all PO’s and tracking job costsPreparing spreadsheets to track profitability Entering job results and time for payroll processingScanning all documents and organizing in computer system for easy access Coordinating with sub-contractors , vendors and facilities to assure projects are moving forward in a smooth and timely manner



Richardson’s Ice Cream

• United States
• Restaurants

• Manager

  • Aug 2004 - Sep 2008

  Managing staff of over 50 people Interviewing, hiring and training all employees Implementing new policies and procedures and assuring they are followedPerforming employee reviews, disciplinary actions when necessary and promoting employees Managing day to day operations Managing staff of over 50 people Interviewing, hiring and training all employees Implementing new policies and procedures and assuring they are followedPerforming employee reviews, disciplinary actions when necessary and promoting employees Managing day to day operations



Lines By Hines

• Office Manager

  • Feb 1999 - Apr 2002

  Scheduling crews on projectsScheduling appointments and job interviews for business ownerHandling all human resource issuesAccounts payable and receivableProcessing all payrollCoordinating with facilities to ensure smooth project transitions and completionHandling all customer service issuesFiling and organizing all office documents Scheduling crews on projectsScheduling appointments and job interviews for business ownerHandling all human resource issuesAccounts payable and receivableProcessing all payrollCoordinating with facilities to ensure smooth project transitions and completionHandling all customer service issuesFiling and organizing all office documents