Experience

Riverside Group Ltd

• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Purchasing Officer

  • Aug 2021 - Present

  Responsible for the procurement of materials within the business for new and existing projects.Ensuring everything is cost effective and best price is obtained. Managing the day to day logistics between sites. Responsible for the procurement of materials within the business for new and existing projects.Ensuring everything is cost effective and best price is obtained. Managing the day to day logistics between sites.



Musgrave

• Ireland
• Retail
• 700 & Above Employee

• Customer Care Assistant Team Leader

  • Aug 2020 - Aug 2021

  Managing a team of Customer Care agents alongside the larger telesales teams.

• Customer Service Representative

  • Jul 2018 - Aug 2020

  Telesales/customer service role.



Express Taxis

• United Kingdom
• Truck Transportation
• 1 - 100 Employee

• Telephonist/Base Controller

  • Mar 2009 - Jul 2018

  Taking bookings, giving price quotations, giving directions, handling complaints, managing drivers jobs, taking payments (cash and card) and general office/admin work. Taking bookings, giving price quotations, giving directions, handling complaints, managing drivers jobs, taking payments (cash and card) and general office/admin work.



Goblet Bar and Restaurant

• County Dublin, Ireland

• Waitress

  • Sep 2006 - Mar 2009

  Taking orders, serving food and drinks, making up bills, taking payments, cleaning and handling queries and complaints. Taking orders, serving food and drinks, making up bills, taking payments, cleaning and handling queries and complaints.



Conduit Ireland

• Dublin, Leinster, Ireland

• Customer Service Representative

  • Jun 2004 - Sep 2006

  Handling calls for a Directory Enquiries service initially. Moving on to work for the Bord Gais department of the company where I dealt with large volumes of incoming and outgoing calls in both the repair and servicing area and also for Bord Gais Networks. Dealing with both customers and employees in various areas of the companies. Handling calls for a Directory Enquiries service initially. Moving on to work for the Bord Gais department of the company where I dealt with large volumes of incoming and outgoing calls in both the repair and servicing area and also for Bord Gais Networks. Dealing with both customers and employees in various areas of the companies.