Experience

Denny's

• United States
• Restaurants
• 700 & Above Employee

• Customer Service Representative

  • Mar 2019 - Present



Ameristar Casino

• United States
• Gambling Facilities and Casinos
• 700 & Above Employee

• Security Manager

  • Jul 2019 - Mar 2020

  Daily responsibilities included: • Responsible for providing superior service to guests • Seeking out opportunities to be of service • Maintained a high visibility of patrols to insure a safe gaming experience • Assure quality support to other departments so that they may serve guests more effectively • Promoted the property promotions and events • Maintained a public order and enforcing safety rules • Protected property and assets • Investigated disturbances in the hotel, casino, or racing areas • Had effective communication (written and verbal) • Handled stressful situations dealing with the general public • Worked in an environment, which may be noisy at times • Need tact when dealing with difficult customers • Identified and quickly respond to potential problems and conflicts and defend self and others in combative situations Show less



Five & Dime

• United States
• Graphic Design
• 1 - 100 Employee

• Supervisor

  • Jan 2018 - Dec 2019

  Sales Supervisor, Managing sales floor, store shipments, personnel, scheduling, and customer service. Sales Supervisor, Managing sales floor, store shipments, personnel, scheduling, and customer service.



Worlds of Fun

• United States
• Amusement Parks and Arcades
• 100 - 200 Employee

• Security Manager

  • Jul 2017 - Dec 2018

  Manages and coordinates all activities relative to the physical security and protection of associates and guests. Ensures the safe operation of the company's parking lots and the provision of guest service by all Security Department Patrol associates. Manages and coordinates all activities relative to the physical security and protection of associates and guests. Ensures the safe operation of the company's parking lots and the provision of guest service by all Security Department Patrol associates.



American Security

• United States
• Security and Investigations
• 1 - 100 Employee

• Security Officer

  • Dec 2012 - Jun 2017



JCPenney

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Jan 2010 - Dec 2012