Experience

EllaLink 🌎🌍 Subsea Cable

• Ireland
• Telecommunications
• 1 - 100 Employee

• Account Assistant

  • Jan 2022 - Present



Mingles Ice Cream

• Dublin, County Dublin, Ireland

• Customer Service Manager

  • Apr 2021 - Jan 2022

  ✔️Manage a wealth of customer queries and feedback, advising clients on best suited products and services. ✔️Process orders, forms, applications, and requests in a timely manner; leveraging strong administrative skills. ✔️Logged records of customer interactions, transactions, comments, and complaints. ✔️Collaborated as part of a team, ensuring customer satisfaction and providing professional customer support. ✔️Manage point-of-sale processes, while receiving, unpacking, and arranging new shipments from suppliers and vendors. Show less



Gerard's Deli Cafe

• Dublin, County Dublin, Ireland

• Sales Assistant

  • Jun 2019 - Sep 2020

  ✔️Demonstrated a natural flair for visual merchandising processes; organized goods to ensure engagement and intelligent product placement. ✔️Ensured accurate data management and the upkeep of sales information. ✔️Processed all cash handling procedures and ensured relevant files for controlling purposes. ✔️Assisted customers by offering suggestions and consistently ensured the highest level of client experiences. ✔️Harnessed keen team working skills; effectively collaborating to ensure compilation of tasks in a timely and satisfactory manner. Show less



Biomecanica

• Brazil
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Senior Account Analyst

  • Jan 2016 - Oct 2018

  ✔️Reviewed balance sheet reconciliations, researched and analyzed issues and ensured prompt resolution regarding questionable items. ✔️Conducted in-depth analysis on month-to-month variances; identified trends and capitalized on potential cost saving opportunities. ✔️Processed bank reconciliation and filed tax returns in a timely manner and in accordance with regulatory compliance guidelines. ✔️Ensured the processing of all routines pertaining to SPED Accounting Return (ECD) - Public System of Digital bookkeeping. ✔️Analysed, executed and monitored pending invoices, ensuring suppliers were paid promptly, avoiding delays, interest payments and reliability issues between vendors and the company. ✔️Leveraged impeccable interpersonal and cross-departmental skills; ensured the efficiency of the end-to-end operation working collaboratively with various departments. ✔️Harnessed exceptional analytical skills; identified several process improvement opportunities through the creation, execution and analysis of KPIs. Show less



Mari Acessórios

• Jaú, São Paulo, Brazil

• Financial Analyst

  • Oct 2013 - Dec 2015

  ✔️Demonstrated impeccable financial acumen through the management of cash flow; leveraged budget skills and an acute sense of value. ✔️Verified and processed banking statements and receipts; filed accordingly and actioned any dubious transactions. ✔️Ensured the smooth administration of all documentation and files. ✔️Provided efficient and effective customer service both with internal and external customers. ✔️Stayed abreast of financial transactions; ensured efficient payments and processed budgeting exercises. ✔️Conducted a host of administrative routines including entering financial data into the system. ✔️Supported other areas including but not limited to document verification, data entry operation, and administrative assistance. Show less



Soluções em Tecnologia da Informação

• Jaú, São Paulo, Brazil

• Financial Assistant

  • Oct 2010 - Oct 2013

  ✔️Routines as per above role. ✔️Routines as per above role.