Tamilselvan Muthunatarasan
Sr. Delivery Manager at Wiley India- Claim this Profile
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Bio
Credentials
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Microsoft Certified Technology Specialist
Microsoft
Experience
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Wiley India
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India
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Book and Periodical Publishing
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1 - 100 Employee
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Sr. Delivery Manager
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Jul 2020 - Present
§ Define Process and Policies for various program models.§ End to End execution of Training Programs (Resource Planning, Schedule, Logistics, Content Management, etc.).§ Project Success Management§ Audit and Supervise the program execution§ Responsible for engagement reports and analytics§ Track the overall progress of the Learner and ensure the compliances are followed§ Manage training expenses and ensure the disbursement of payments to vendors § Define Process and Policies for various program models.§ End to End execution of Training Programs (Resource Planning, Schedule, Logistics, Content Management, etc.).§ Project Success Management§ Audit and Supervise the program execution§ Responsible for engagement reports and analytics§ Track the overall progress of the Learner and ensure the compliances are followed§ Manage training expenses and ensure the disbursement of payments to vendors
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Sify Technologies Limited.
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India
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Information Technology & Services
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700 & Above Employee
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Senior Manager - L & D
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May 2019 - Jul 2020
§ Strategize and plan the Learning Solutions Development pipeline including project managing the development of learning solutions by the team.§ Developing skill-based certifications§ Seek opportunities for continuous improvement, by proactive engagement with the business and learners, and drive that change § Manage external relationships with vendors and other outsourced suppliers§ Lead a team of professionals, implementing policies, processes and working patterns while also influencing future policies and processes.§ Design and develop performance improvement solutions including training, coaching, job aids, clarifying standards, working with departments to identify new processes, identifying needed tools§ Incorporates technology and innovation to ensure performance improvement solutions are modern, relevant, and making the best use of resources and establishes learning and performance improvement strategy
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Hexaware Technologies
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India
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IT Services and IT Consulting
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700 & Above Employee
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Learning and Development Manager
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Sep 2011 - May 2019
§ Assessing future and current learning needs through job analysis, career paths, annual performance appraisals, and consultation with the department head and SPOC’s.§ Determine potential of learning programs’ for future needs of the organization. Design, Develop and Deliver customized programs’ to meet organizational goals and individual professional needs.§ Developing programs with the blended approach (combination of Classroom, eLearning, Webinar, Gamification, virtual reality etc.) for various competencies as a framework.§ Plan and execute Fresher Training Programs, Orientations and Inductions.§ Assess Organizational Development (OD) needs of business and design programs.§ Plan and Manage yearly L & D budget and monitor on monthly basis, ensuring that spends are focused on driving cost-benefit and higher productivity.§ Responsible for guiding the team of Trainers and Coordinators.§ Developing Dashboard on the MIS and SMR decks (monthly, quarterly and annual). § Ensure all course documentation, materials and records are maintained and compliant through an effective control process in line with audit requirements and representing L & D in auditing. § Administrating Learning Management System (LMS) to monitor and measure all L&D activities (LMS – SkillPort, SumTotal, and Moodle).§ Design, review and delivering training on technologies and Soft Skills. § Build and administrate the Learning and Development (L&D) Portal.§ Build and administrate Feedback tool.§ Developing eLearning courses using Authoring tools (Camtasia, Captivate etc.).§ Taking part in RFP (Request for Proposal) discussions.§ Identifying and developing internal SME’s as a trainer for various functional programs through Train the Trainer workshops.§ Internal Branding and Marketing§ Manage Vendors and Learning Service Providers to provide high quality, cost-effective learning solutions.
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Temenos
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Switzerland
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Software Development
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700 & Above Employee
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Trainer
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Sep 2010 - Sep 2011
§ Conducted training on technologies like .Net and SQL Server.§ Conducted training on the T24 Temenos product for temenos consultants and Clients.§ Created help document for CRM module for T24 product using madcap flare authoring tool.§ Worked with the development team to create help document on CRM workflow creation.§ Supported Testing team to check the integrity of the CRM workflow. § Conducted training on technologies like .Net and SQL Server.§ Conducted training on the T24 Temenos product for temenos consultants and Clients.§ Created help document for CRM module for T24 product using madcap flare authoring tool.§ Worked with the development team to create help document on CRM workflow creation.§ Supported Testing team to check the integrity of the CRM workflow.
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NIIT Limited
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India
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Education Administration Programs
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700 & Above Employee
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Trainer
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Jul 2008 - Aug 2010
§ Conducted trainings on technologies like C, C++, Java, .Net and Azure.§ Conducted trainings on databased like Oracle and SQL Server.§ Conducted trainings on design tools like Adobe Dreamweaver and Adobe Flash.§ Worked as Technical Infra Administrator as part time to support the NIIT network and server team.§ Conducted seminar on various colleges in and around Chennai.§ Maintaining Batch details (attendance, feedback, course info etc.). § Conducted trainings on technologies like C, C++, Java, .Net and Azure.§ Conducted trainings on databased like Oracle and SQL Server.§ Conducted trainings on design tools like Adobe Dreamweaver and Adobe Flash.§ Worked as Technical Infra Administrator as part time to support the NIIT network and server team.§ Conducted seminar on various colleges in and around Chennai.§ Maintaining Batch details (attendance, feedback, course info etc.).
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Sutherland
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Tech Support Executive
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Dec 2007 - Jun 2008
Worked as Technical Support Executive (Voice) for Systems. Supported the US Clients.§ Handling troubleshooting of Laptops and PC’s for US clients§ Support L1 technical executive in their call. Worked as Technical Support Executive (Voice) for Systems. Supported the US Clients.§ Handling troubleshooting of Laptops and PC’s for US clients§ Support L1 technical executive in their call.
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Trainer
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Jul 2004 - Aug 2007
§ Conducted Trainings on MS Office, C, C++, Java, .Net and AutoCAD.§ Designed courseware for C, C++ and .Net.§ Handled National Institute of Electronics and Information Technology (NIELIT [Formally DOEACC]) curriculum for preparing the students.§ Designed projects for engineering students.§ Conducted contact classes on engineering colleges on C, C++ and Java. § Conducted Trainings on MS Office, C, C++, Java, .Net and AutoCAD.§ Designed courseware for C, C++ and .Net.§ Handled National Institute of Electronics and Information Technology (NIELIT [Formally DOEACC]) curriculum for preparing the students.§ Designed projects for engineering students.§ Conducted contact classes on engineering colleges on C, C++ and Java.
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Education
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2004 - 2007
Bharathidasan University
M.C.A, Computer Applications -
2001 - 2004
Chettinad College of Arts and Science
Bachelor of Science (B.Sc.), Information Technology
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