Experience

Chaminade-Madonna College Preparatory
• Higher Education
• 1 - 100 Employee
• Advancement Officer

  • Aug 2022 - Present

Notch Solutions | Shopify Experts
• Project Manager

  • Jan 2021 - Aug 2022


Fernandez Bay Village

• Hospitality
• 1 - 100 Employee

• Manager

  • Feb 2010 - Jan 2021

  • Responsible for the day to day operational success of the resort including: o Weekly staff scheduling o Customer service and retention o PTO request and evaluation o Staff Payroll tracking and processing o Front desk check-in and check-out • Using day to day business operational data • Led and Built the property team, which consisted of 25+ team members. • Evaluation and streamlining of companywide standard operating procedures. • Managed daily financial and bookkeeping operations including: o P&L Evaluations and comparisons o Daily Journal Entries o Bank Deposits o Accounts Payable and Accounts Receivable • Managed and created sustainable resort inventory operations o This included creation of inventory ordering and tracking systems for  Food and Beverage  Boutique Inventory  General Office Supplies • Responsible for Human Resources o The creation, and negotiation of all staff employment contracts with all seasonal, and temporary employees o Adapting new recruitment methods for the company including community outreach programs, interdepartmental staff referral programs, and increase online presence. Which directly resulted in higher quality talent being brought onboard, shortening training time and increasing productivity. • Continued to work as marketing manager to create complete and comprehensive marketing strategy to increase revenue and customer loyalty. This was accomplished by reviewing current client database and targeting markets similar to those most aligned with the company’s culture. • Drove client retention and relationships by direct interaction and continually expanding and improving companywide operational techniques. This led to an increase in repeat guest bookings on a year after year basis helping to increase accuracy of forecasted budgets, profitability, and key marketing months. Show less