Experience

Kellogg Community Credit Union

• United States
• Financial Services
• 1 - 100 Employee

• Virtual Representative

  • May 2023 - Present

  United States



Dialog Direct

• United States
• Outsourcing/Offshoring
• 700 & Above Employee

• Customer Service Representative

  • Jul 2017 - May 2023

  Holland, Michigan, United States Receiving Inbound calls, Assisting customers programming HomeLink in vehicles for the campaign. Putting in data for Gentex. Also crossed train for appliance repair set up for consumers energy. Ordering supplies for universities for science. Also assisted with healthcare benefits unlicensed



Walgreens

• United States
• Retail
• 700 & Above Employee

• Designated hitter

  • Nov 2019 - Sep 2020

  South Haven, Michigan, United States Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.



Party City

• United States
• Retail
• 700 & Above Employee

• Team Lead Manager

  • Aug 2015 - Jul 2017

  Holland, Michigan, United States responsible to ensure store is always customer ready. Managing the replenishment process which will require you to lift, push and pull up to 25lbs daily. Cleaning, store recovery, setting plan-o-grams and endcap maintenance is required. Climbing ladders is required to re-stock and obtain merchandise for our customers. Ringing transactions on a register is required. Utilization of helium tanks to blow up customer orders and seasonal balloon bouquets is… Show more responsible to ensure store is always customer ready. Managing the replenishment process which will require you to lift, push and pull up to 25lbs daily. Cleaning, store recovery, setting plan-o-grams and endcap maintenance is required. Climbing ladders is required to re-stock and obtain merchandise for our customers. Ringing transactions on a register is required. Utilization of helium tanks to blow up customer orders and seasonal balloon bouquets is required OMNI channel service platforms, including in-store pickup, delivery, curbside pickup, and others. manage and plan the daily and weekly workload to deliver on store sales goals and customer engagement. assist the Store Team Leader with team onboarding and learning. As part of the Leader on Duty (LOD) team, responsible for other various processes and procedures to ensure an efficiently operating store. Show less



Herman Miller

• United States
• Furniture and Home Furnishings Manufacturing
• 700 & Above Employee

• Assembler

  • Feb 2015 - Mar 2016



Challenge Manufacturing

• United States
• Motor Vehicle Manufacturing
• 500 - 600 Employee

• Machine Operator

  • Jul 2014 - Aug 2015

  Holland, Mi



Answer United

• United States
• Telecommunications
• 1 - 100 Employee

• Customer Service Representative

  • Oct 2014 - Jan 2015



mophie

• United States
• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Quality Specialist

  • Jun 2014 - Oct 2014