Tamara Stofer

Trainer and Consultant - 20% at Corporate Software AG
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Contact Information
us****@****om
(386) 825-5501
Location
Lucerne, Lucerne, Switzerland, CH
Languages
  • Englisch Professional working proficiency
  • Deutsch Native or bilingual proficiency
  • Französisch Elementary proficiency

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Credentials

  • Microsoft Certified Trainer 2020-2021
    Microsoft
    Aug, 2020
    - Nov, 2024
  • Microsoft 365 Certified: Security Administrator Associate
    Microsoft
    Jan, 2022
    - Nov, 2024
  • Microsoft 365 Certified: Fundamentals
    Microsoft
    Oct, 2021
    - Nov, 2024
  • Microsoft Certified: Azure Fundamentals
    Microsoft
    Oct, 2021
    - Nov, 2024
  • Microsoft 365 Certified: Teams Administrator Associate
    Microsoft
    Aug, 2020
    - Nov, 2024
  • Microsoft Certified Trainer 2022-2023
    Microsoft
    Jun, 2022
    - Nov, 2024
  • Microsoft 365 Certified: Security Administrator Associate
    Microsoft
    Jan, 2022
    - Nov, 2024

Experience

  • Corporate Software AG
    • Switzerland
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Trainer and Consultant - 20%
      • Jan 2021 - Present

      Teaching IT professionals as a MCT in collaboration solutions and cloud computing at Digicomp AG and Fast Lane.Engineering business processes automation with K2.Consulting, planning and implementation collaboration and automation solutions for projects and customers (SharePoint, Teams, Microsoft 365 Services). Teaching IT professionals as a MCT in collaboration solutions and cloud computing at Digicomp AG and Fast Lane.Engineering business processes automation with K2.Consulting, planning and implementation collaboration and automation solutions for projects and customers (SharePoint, Teams, Microsoft 365 Services).

  • Leister AG - Leister Group Switzerland
    • Switzerland
    • International Trade and Development
    • 1 - 100 Employee
    • Application Manager Collaboration and Process Automation - 80%
      • Apr 2018 - Jun 2022

      Management of the collaboration, communication and productivity applications.Management and coordination of international migration and collaboration projects. Responsibilityfor internal and external resources. Project based on Microsoft 365 and Azure.Engineering, digitization and automation business processes based on Microsoft 365, Azure and K2.Further development of the corporate IT strategy as well as creation of solution concepts in the area of collaboration and process digitization.Evaluation of products and external service providersand their implementation.Consulting, support, training, and change management in the use of collaboration and productivity tools as well as with new workflows.Leading a team of internal and external employees.

    • IT Supporter
      • Mar 2015 - Apr 2018

      Carried the main responsibility for international 1st Level Support for the IT network, Windows Operating Systems and various software (Office applications, ERP and construction software).Planning and provisioning workplaces with hardware and software.Teaching and coordination of end-user training.Management of FAQ-documentation, Installation documents and training material.Responsible for the implementation and promotion of the continuous improvement process (CVP).

  • Lehner Versand AG
    • IT Supporter
      • Dec 2011 - Aug 2014

      Main responsibility for 1st Level Support.Supporting IT Infrastructure, Windows Operation Systems and applications.Planning and provisioning workplaces with hardware and software.Teaching and coordination of end-user training.Management of training-documentation and manuals.Administrative activities such as planning and coordination of advertising materials, maintenance of customer data base in the i5 ERP tool as well as the Webshop system and ordering of printing and office supplies.

  • HOCHDORF Swiss Nutrition AG
    • Switzerland
    • Food and Beverage Manufacturing
    • 1 - 100 Employee
    • Kauffmännische Berufsausbildung
      • Aug 2008 - Aug 2011

      Apprenticeship food industry6 months each:- Secretary's office- Corporate communications- Process management- Finance and accounting- Procurement- Export and sales Apprenticeship food industry6 months each:- Secretary's office- Corporate communications- Process management- Finance and accounting- Procurement- Export and sales

Education

  • Dipl. Wirtschaftsinformatikerin (IBAW - Luzern)
    Dipl. Wirtschaftsinformatikerin HF
    2016 - 2018
  • IBAW - Luzern
    ITIL Foundation Certificate, IT Service Management
    2016 - 2016
  • KV Luzern Berufsakademie
    Sachbearbeiterin Marketing und Verkauf, Verkauf, Vertrieb und Marketing, allgemein
    2013 - 2013
  • KV Luzern Berufsakademie
    Fähigkeitszeugnis Kauffrau Profil E, Nahrungsmittelindustrie
    2008 - 2011

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