Experience

Rapid City Medical Center, LLP

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Patient Service Coordinator

  • Sep 2020 - Present

  Work in Conjunction with physicians and Clinical staff to take care of patients administrative needs. Check in patients for appointments Collect payments on patient accounts and co-payments Schedule appointments, take messages, and check insurance eligibility Utilize electronic medical record system to verify and update patient demographic information Follow and comply with HIPAA guidelines and regulations Process patient referral to the clinic Take phone messages from patients and route them accordingly to the proper staff Show less



Saint Alphonsus

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Service Representative

  • May 2018 - Jan 2019

  • Worked in conjunction with physicians and clinical staff to take care of patients administrative needs. • Checkedin patients for appointments. • Collected payments on patient accounts and copayments. • Scheduled appointments, take messages, and check insurance eligibility. • Utilized electronic medical record system to verify and update patient demographic information. • Followed HIPPA guidelines and regulations • Worked in conjunction with physicians and clinical staff to take care of patients administrative needs. • Checkedin patients for appointments. • Collected payments on patient accounts and copayments. • Scheduled appointments, take messages, and check insurance eligibility. • Utilized electronic medical record system to verify and update patient demographic information. • Followed HIPPA guidelines and regulations



USAF

• Guinea
• International Trade and Development

• EMT

  • Jul 1999 - Jun 2013

  • Directly supervised 5 medical technicians; oversaw unit training program, instructed training of 9 medics in hands-on clinical skills and job proficiency • Team and shift leader, coordinated admissions, lead team of 7 and oversaw 18 medics and 12 students; optimized care and increased patient satisfaction to 98% • Maintained and operated $869K worth of unit equipment • Quality control of Essentris Program; created spreadsheets, updated all issues and concerns, subject matter expert for record reviews, documentation, and updating database • Scheduled and conducted 15 in-service training on procedures, techniques, and equipment • Knowledgeable in creating, maintaining, and disposing of medical documentation and patient records Show less