Experience

Luppa

• Croatia
• Research
• 1 - 100 Employee

• Account Executive

  • Mar 2023 - Present



Culture Club Revelin

• Dubrovnik

• Event Manager

  • Apr 2019 - Aug 2022

  Selling, contracting, organising and managing all the events (corporate and social) Organising and conducting venue site inspections and food tastings Brainstorming and implementing marketing campaigns Managing social media accounts: creating and overseeing content on all platforms Selling, contracting, organising and managing all the events (corporate and social) Organising and conducting venue site inspections and food tastings Brainstorming and implementing marketing campaigns Managing social media accounts: creating and overseeing content on all platforms



Adriatic Luxury Hotels

• Croatia
• Hospitality
• 1 - 100 Employee

• Front Office Supervisor

  • Apr 2018 - Apr 2019

  Monitoring and advising +10 people per shift to ensure efficient and smooth job performanceOrganising work and training new colleaguesResolving problems and complaints quickly and efficiently to maintain a high level of customer satisfaction and quality serviceDaily communication and cooperation with other hotel departments and Heads of departments

• Front Office Receptionist

  • May 2013 - Apr 2018

  Daily communication with guestsCheck-in, check-out, processing invoices, exchange officeDealing with reservations, requests, complaintsHelping guests in all the information needed, and doing everything to make their stay more enjoyable



Iberostar Group

• Spain
• Hospitality
• 700 & Above Employee

• Front Office Receptionist

  • Jun 2011 - Oct 2012

  Daily communication with guests Check-in, check-out, processing invoices, exchange office Dealing with reservations, requests, complaints Helping guests in all the information needed, and doing everything to make their stay more enjoyable Daily communication with guests Check-in, check-out, processing invoices, exchange office Dealing with reservations, requests, complaints Helping guests in all the information needed, and doing everything to make their stay more enjoyable



Sweet Travel

• Dubrovnik, Croatia

• Tour Guide

  • Jun 2010 - Sep 2010

  Companion/guide for French speaking guests on the following tours: The Elaphite Islands/ Korcula/ Budva/ Kotor/ Mostar. Companion/guide for French speaking guests on the following tours: The Elaphite Islands/ Korcula/ Budva/ Kotor/ Mostar.