Tamara Kavanagh
Customer Consulting & Support at Skyward, Inc.- Claim this Profile
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English -
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Bio
Experience
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Skyward
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United States
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Software Development
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400 - 500 Employee
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Customer Consulting & Support
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Dec 2012 - Present
Consultant, Trainer and Customer Support for an Educational software company. Job functions include: • Consult new customers on their current needs for implementing our software • Correspond with customers regarding software issues via phone and email • Create programming requests in order to fix known/discovered issues • Troubleshoot software issues using internal data as well as customer data • Train customers via WebEx and On-Site on how to use our software Consultant, Trainer and Customer Support for an Educational software company. Job functions include: • Consult new customers on their current needs for implementing our software • Correspond with customers regarding software issues via phone and email • Create programming requests in order to fix known/discovered issues • Troubleshoot software issues using internal data as well as customer data • Train customers via WebEx and On-Site on how to use our software
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District PEIMS Coordinator
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Aug 1999 - Dec 2012
Texas State reporting and software support Texas State reporting and software support
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