Experience

Global Business Lending

• United States
• Financial Services
• 1 - 100 Employee

• Loan Specialist

  • Dec 2015 - Present

• Loan Specialist

  • 2016 - 2017

  Nurture existing small business contacts who have expressed interest in financing. Drive loan applications by building relationships and leveraging ongoing communication to understand the business's basic needs and to recommend appropriate loan products to address those needs.Track and manage leads through CRM system.Once a small business has applied for a loan, engage in discussions with the applicant and conduct independent research on both the business and the industry.Collect and analyze all required documentation.Partner with Credit team to assess credit profile, conduct fraud analysis and finalize underwriting recommendation.Handle all communication with borrower from application to loan offer to loan closing, documenting details into CRM system throughout the process.Proactively work to close loans for which offers have been made.Sales and Customer service driven with a passion for building businesses and challenging the status quo. 5+ year track-record of defining new business strategies, launching new ventures, and delivering operational impact, both as an employee and management consultant.



Clearband

• Telecommunications
• 1 - 100 Employee

• Account Executive

  • Apr 2012 - Jul 2013

  supplying high speed internet to all(50mbps) supplying high speed internet to all(50mbps)



OMGFAST!

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Account Executive

  • Apr 2012 - Jul 2013

  Initiate new internet and telephone service.Handle customer service issues for existing accounts.Work with field operation personnel to ensure customer satisfaction. Communicate with internal and external customers.Diagnoses customer issues through process of elimination by asking probing questions.Checks for outages by reviewing outage page for known problems and/or checks router. Notifies the appropriate parties and advises the customer accordingly. Documents details of customer interaction by opening ticket in the trouble ticketing system and records appropriate information in database.Assigns ticket to local market to dispatch service call or assigns for advanced troubleshooting.Identifies areas for improvement of process and procedure, and provides feedback to supervisors.Meets or exceed business goals (metrics).Schedule flexibility to cover 24x7 operations.Punctual, regular, and consistent attendance.Ability to work mandatory overtime.Perform other duties as assigned.



Education Source

• Higher Education
• 1 - 100 Employee

• Customer Service

  • Mar 2012 - May 2012

  contacted parties interested in pursuing higher education. Got them in contact with the colleges that could offer their programs of interest. contacted parties interested in pursuing higher education. Got them in contact with the colleges that could offer their programs of interest.



Interactive Response Technologies, (IRT)

• United States
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Sales

  • Sep 2009 - Apr 2010

  took Inbound sales calls for T-Mobile account took Inbound sales calls for T-Mobile account