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Credentials

  • Salesforce Certified Instructor ADX201
    Salesforce
    Jun, 2019
    - Sep, 2024
  • Salesforce Certified Service Cloud Consultant
    Salesforce
    Feb, 2019
    - Sep, 2024
  • Salesforce Certified Administrator (SCA)
    Salesforce
    Oct, 2017
    - Sep, 2024
  • Project Management in Practice
    RSM Erasmus University
    Feb, 2016
    - Sep, 2024

Experience

    • Thailand
    • Primary and Secondary Education
    • 1 - 100 Employee
    • 2nd Grade Teacher
      • Jul 2022 - Present
    • STEM Teacher (1st - 6th Grade)
      • Sep 2021 - Aug 2022

      Science, Technology, Engineering, Math

    • Computer Literacy Teacher (7th Grade)
      • Sep 2021 - Aug 2022

    • 1st Grade Teacher
      • Feb 2021 - Sep 2021

    • Czechia
    • Education Administration Programs
    • 1 - 100 Employee
    • Student Teacher
      • Sep 2020 - Dec 2020
    • Portugal
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Salesforce Consultant
      • Feb 2020 - Sep 2020

      Implemented Salesforce CRM with a focus on people-centric solutions. Experienced in Service Cloud, Field Service Lightning, Community Cloud and agile project implementations. Collaborated with stakeholders to determine user needs, advised and created solutions. Created and led trainings for end-users and system experts.

    • Positive Impact Lead
      • Feb 2019 - Sep 2020

      Led a team creating positive impact within Nextview and our communities through partnerships and volunteer initiatives. Implemented Salesforce.org pro-bono for non-profits, and worked with The Hague Hacks to support Human Rights Activists by connecting technology and human rights.

    • Salesforce Consultant
      • Sep 2017 - Feb 2020

    • Non-profit Organizations
    • 1 - 100 Employee
    • Online Reporting Platform Project Coordinator
      • 2014 - Aug 2017

      Determined requirements for new product functionality, and business procedures. Responsible for testing new releases and communicating project updates. Trained internal and external users on product.

    • School Services Advisor
      • Sep 2011 - Aug 2017

      CRM Project Team Member. Supported schools through Membership, Accreditation and International Certifications processes remotely and on-site in Germany, UAE, Indonesia, Switzerland, Netherlands, Italy.

Education

  • The College of New Jersey
    Certificate of Qualification (CQ), Elementary Education and Teaching
    2017 - 2020
  • Vrije Universiteit Amsterdam
    Master of Science - MS, Political Science
    2010 - 2011
  • University of Rochester
    Bachelor of Arts - BA, Political Science
    2006 - 2010
  • Webster Leiden Campus - Webster University USA
    Study Abroad, International Relations
    2009 - 2010

Community

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