Tamara Castagna

IT Knowledge Manager at Australian Government
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Melbourne Area, AU

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Experience

    • Australia
    • Government Administration
    • 700 & Above Employee
    • IT Knowledge Manager
      • Jan 2023 - Present

    • Information Manager
      • 2016 - Feb 2023

      I lead a small team of information officers. My work concentrates on the creation and implementation of an Information Management Framework and strategy. This has included• Liaising with key stakeholders• Collected and collated relevant information for the consultant• Coordinated focus groupsIn addition to working on the framework, I am managing the creation and implantation of a share drive clean-up project, working on the high level implementation of a data reconciliation framework and manage a team responsible for the National Archives digital check-up. Show less

    • Information Management Specialist in Search and Findability
      • 2014 - 2016

      Working within an agile team working to bring together a cutting edge intranet, I am responsible for improving the search and findability. Leading a small team, I configured and implemented a new ShaprePoint 2013 search engine across the intranet, leading to an initial 35% increase in finability. This was achieved by implementing *a corporate taxonomy*the adding of required metadata*the excluding of noise results*creating a signal search entry point for all repositories Moving forward we are looking at ways to improve the search further by undertaking in-depth analysis of search analytics. Show less

    • Training Librarian
      • 2013 - 2014

      In this role I was responsible for the development and implementation of 6 training packaged focusing on improving research skills across the organisation. Using the skills I acquired while working in the library and in consultation with Learning and Development staff, I identified 5 areas where research training would help fill a skills gaps. Using input from subject matter experts in the Library I;• Created learning outcomes• Developed the outline for the 6 training packages to be created• Wrote and coordinated the flow of content for each package• Worked with learning and development to identify the most appropriate way to deliver each package, eg: Face to Face or online• Run train the trainer for Learning and Development staff Show less

    • Librarian
      • 2010 - 2013

      Working within a national team my role involves providing high level research assistance to staff as well as building and maintaining content within the online library, and the research wiki. I also creating and deliver legal research training for legal staff. My role includes* Collaborate with the libraries internal IT department on the structure and layout of the elibrary and other library products. * Training staff in the use of the elibrary and legal databases* Creating customised training programs for lawyers* Working on projects to improve library services* Monitoring the eLibrary research wiki and training new staff in the use of the wiki* Completing research requests and enquiries Show less

  • Middletons
    • Melbourne, Australia
    • Librarian
      • 2008 - 2010

      Working within a small team I providing research and training to both lawyers and support staff, as well as helping to manage and expanding both the physical and digital collection within the library. Within this role I was responsible for: * Maintenance of the library database and the physical collection. * Completing research requests which are placed with the library. * Circulation of electronic and physical current awareness material. * Updating web content using HTML/XML * Supporting the other library staff with any issues they had with the library database, and liaising with the software supplier of the library database when customisations were being developed. * Writing procedure manuals. * Contribution to the library blog. * Participation in the training of staff when new databases are introduced. * Participation in the building of a research Wiki which will be launched to the firm. * Organising the updating of all loose-leafs. Show less

Education

  • RMIT
    Masters, Business IT
    2008 - 2009
  • RMIT University
    Graduate Diploma, Information Management
    2007 - 2007

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