Experience

Sky City Hotel Dhaka

• Bangladesh
• Hospitality
• 1 - 100 Employee

• Front Office Executive

  • Feb 2021 - Present

• Internship Trainee

  • Feb 2021 - Apr 2021



The Raintree Dhaka

• Bangladesh
• Hospitality
• 1 - 100 Employee

• Guest Relations Officer

  • Mar 2022 - Apr 2022



Grand River view hotel

• Bangladesh

• Guest Relations Officer

  • Feb 2022 - Feb 2022

  Check-in and check-Out hotel guests in a Confident, professiona, and frierndly manner. ★ dccommodations as well ★Properly maintain Front Office Log Book ★ Participate in daily front office briefing. ★ Review arrivals noting special requests and ★ blocking rooms as necessary for ViP and group arrivals. ★ Answering all phone calls and ensure proper use ot PABX System ★ Complete all items as listed on shift checklists. ★ Bucket checks to be performed by each shift to verity data as it pertains to: 1. Guest name, 2. Guest address, 3. Room rate, 4. Date of departure, 5. Number of guests in room, and 6. credit card imprint. H Ensure proper credit card procedures are Tollowed at all times to include credit card imprint and guest Signature on registration slip. * IdKE, EcOld iu Eay essayes dceurdley. i Accept and record wake-up call requests. fi Knowledgeable of hotel fire and emergency procedu dures. F Keep the front desk as well as lobby areas clean and well organized. ★ASSISt with reservations cals in a protessional manner. ★Complete final manual postings for all miscellaneous income departmenTS. ★Preparation all next day guest arrivals.



Dhaka, Hotel 71

• Hospitality
• 1 - 100 Employee

• Bar Associate

  • Sep 2019 - Nov 2019