Tamaika Brock

Vendor Management Analyst at NRL Mortgage
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Houston

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5.0

/5.0
/ Based on 2 ratings
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Kimberly McCoy

Talented and skilled, Tamaika is a able to balance multiple projects, stay focused and engaged in projects previously rolled out and be flexible and calm. It's obviously a gift 😉!

Rudy Rohan

excellent project manager and process documentation

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Credentials

  • Interpersonal Communication
    LinkedIn
    Feb, 2020
    - Oct, 2024
  • Requirements Elicitation for Business Analysts: Interviews
    LinkedIn
    Jan, 2020
    - Oct, 2024

Experience

  • NRL Mortgage
    • United States
    • Financial Services
    • 200 - 300 Employee
    • Vendor Management Analyst
      • Jan 2021 - Present

      Manage relationships with specific vendors. Evaluate proposals and assist with vendor selection. Coordinate vendor processes and methods to approve vendors. Track, report and evaluate vendor performance. Troubleshoot vendor issues and work to resolve quickly with little down time to business. Monitor contractual agreements for renewal and expirations dates. Manage vendor documents - certificate of insurance (COI), SOC reports, business licenses etc. Perform Due Diligence on new vendors. Assist with on-boarding new branches. Handle maintenance requests for over 100 branches and corporate. Show less

  • Ricoh USA, Inc.
    • United States
    • Information Technology & Services
    • 700 & Above Employee
    • Sr Process Improvement Analyst
      • 2010 - 2020

      • Assisted or managed small to medium projects simultaneously with budgets of up to $250,000.• Leveraged process improvement tools and techniques to complete analysis, implementation, coordination and reporting of project activities to stakeholders, end users and trainers. • Led project to implement Assist Edge System which reduced report requirements by 80% and automated sales forecasted which improved sales forecast reporting to 95% accuracy and all orders forecasted to 100%. • Collaborated with vendors and cross-functional teams to automate lease funding. Reduced time to complete a funding request by 85%• Created training and process documentation. • Hosted presentations for stakeholders and trainers to ensure the business the requirements for the project were meet prior to handoff to the business. • Worked effectively with cross-functional resources in a collaborative manner to analyze issues and gain support for system and process changes. • Assumed leadership and accountability for process improvement projects/initiatives, including completion of projects/initiatives on time, on budget, and achieving targeted results.• Identified opportunities to modify, automate and streamline processes to improve efficiency• Collaborated with external vendors and internal IT to create business requirements and test plans. • Conducted user acceptance (UAT) and regression testing prior to project release to ensure the business needs were met. • Reviewed and approved MD050 and MD070 design template created by IT.• Monitored Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) to ensure the improvement rolled out met stakeholders expectations. Show less

    • Order Coordination Manager
      • 2005 - 2010

      -Provided support to the sales market area and acted as liaison between sales and other departments. -Managed, coached and provided training to a team of approximately 10 non-exempt or exempt employees. -Ensured timely, accurate processing and invoicing of orders and funding of leases to include order management, lease administration processing, and communication of order status to field. -Interfaced with leasing partners to resolve lease funding issues within established guidelines, Area Directors of Finance on revenue accruals and leasing issues, and with Configuration Center’s management for the timely delivery and retrieval of equipment.-Consistently met KPIs of booking within 2 days, lease funding of < 2 business days and accuracy of >95%. Show less

  • AXA Financial
    • Financial Services
    • 700 & Above Employee
    • Marketing Coordinator
      • 2001 - 2004

      -Complied and generated forecasting report to assist management with forecasting by analyzing pending business report to identify insurance policies for underwriting. - Partner with underwriters to confirm outstanding requirements needed to complete underwriting process. - Interacted with insurance sales reps and medical offices to obtain the outstanding requirements. - Developed relationships with Underwriting and medical facilities which helped to expedite pending cases. - Using SAP processed accounts payable. - Monitored and ordered inventory for office. - Organized agency sales events and recognition programs. - Created pending business report to simplify forecasting - Created sales contests and promotions which helped to increase sales and motivate sales professionals. Show less

Education

  • University of Houston-Downtown
    Bachelor of Business Administration - BBA, Administrative Management

Community

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