Tam N.

Program Specialist 4 / Testing Services Manager at North Seattle College
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Location
Seattle, Washington, United States, US
Languages
  • Vietnamese Native or bilingual proficiency
  • Chinese Elementary proficiency

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Experience

    • United States
    • Higher Education
    • 200 - 300 Employee
    • Program Specialist 4 / Testing Services Manager
      • Apr 2022 - Present

    • Program Specialist III
      • Oct 2018 - Apr 2022

      ctcLink

    • Program Specialist II
      • Nov 2017 - Oct 2018

      Coordinate details of daily testing, monthly testing calendar, and staff schedule.Serves as a Proctor for English and Math placement testing, GED, Pearson VUE, Disability Services, ABE, TOEFL, CASAS, International Student Testing and for other professional testing that are offered at North Seattle College. Provide technical and statistical report tracking, enrollment issues, proctoring tasks, student information. Serve as front line person for both testing and admissions/registration.Responsible for dissemination of information to students.Provide information on policies, processes, and procedures related to testing and admissions/registration to students, faculty, administrators, staff and public through written and electronic correspondence, phone and in-person contacts.Support general Admissions/Registration/Records functions; perform registration functions, process admissions, enrollment forms, add/drop forms, and batch enrollments.Create, maintain, and update testing informational brochures, flyers, hand-outs, test preparation materials and the Testing Center website.Provide practical daily trouble-shooting skills on computer stations.Coordinate daily uploads and regular backup of Testing Center computer software systems.May direct work of hourly and work-study staff.Serve as Lead Examiner. Show less

    • Student Activities Coordinator & Retention Specialist
      • Jun 2015 - Nov 2017

      Provide advising regarding non-immigrant student visa regulations.Assist current and newly enrolled students with testing, orientation, advising, registration, and other duties pertaining to international student services.Work with orientation advisor with outreach to new incoming students and developing activities during new student orientations.Develop, coordinate, organize and participate in student activities and volunteer programs.Coordinate on-campus events.Act as a liaison for campus wide events, clubs, and fairs.Manage and coordinate student ambassador programs.Develop programs and initiatives to cultivate student success.Manage activities budget and provide quarterly and annual reports.Research and stay updated with retention trends.Limited international travel for marketing purposes. Show less

    • High School Advisor & Study Abroad Coordinator
      • Jan 2013 - May 2015

      Advise international students regarding the US educational system and non-immigrant student regulations pertaining to maintenance and violation of student status as well as lawful student employment.Assist current and newly enrolled students with testing, orientation sign up, advising, registration, and supplying letters for enrollment verification and Social Security.Manage student records in the campus data management system as well as in the SEVIS system.Advise students on the High School Completion Program (Dual) Degree, will include review of underage applicants and requirements.Advise students on application for Optional Practical Training as well as reinstatement, Change of Status, Severe Economic Hardship applications.Manage Study Abroad and International Students Scholarships.Provide workshops on immigration, study abroad, high school completion, and other issues relevant to international students.Assist with quarterly orientation and graduation activities.Monitor and track student progress.Lead student activities.Establishing partnerships with overseas international schools.Developing relationships with agents, parents, and potential new students. Show less

    • Program Coodinator / Credentials Evaluator
      • Sep 2009 - Jan 2013

      Determine eligibility/accreditation of official transcripts submitted for evaluation.Evaluate official transcripts for NSCC degrees and certificates.Research, maintain, and interpret current and former academic practices, policies, and procedures. Act as liaison with NSCC Faculty, staff, and Division Deans concerning academic matters as related to degree requirements.Act as liaison with other academic institutions within the State of Washington as necessary, keeping up to date on critical academic issues.Conduct trainings as necessary related to credentials, graduation functions, and degree audits.Maintain student records and school files.Help support and train staff related to Admissions, Records, Registration, and Credentials.Advise students on academic policies and procedures.Trained in Student and Exchange Visitor Information System (SEVIS).Determining student's eligibility for Financial Aid. (SAP) Show less

Education

  • North Seattle College
  • Seattle University

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